Service at Bachman Chevrolet

"Thos experience was better than last time but I still don't understand how I paid $91 for an oil change and the charges were less last time but the total is more... I'm confused... But ok..."

"Bought a truck from this dealership September 15, 2022. They sold this truck to a Veteran owned business that needs a truck to make a living. They told us this truck is in great working condition. Come to find out they were just putting bandaids on the problems until someone bought it hoping the repairs would get paid for. (The lead mechanic at the time told us that!) It’s been in the shop 7 times now. Three times because of the motor, which they finally replaced. And in the shop three more times due to trailer brake system not working. Now the seventh time because they broke a hose for the a/c when they replaced the motor but while they were test driving it the compressor went out and now they are trying to charge us over $1000 to fix it. Not to mention they don’t want to call us back either. We have been trying to get it back in the shop or even a phone call back since March 2. I would NOT recommend their service department. Nor the company because they sold us a vehicle under false pretenses and every time we turn around we are fighting to get them to fix it. Our business has lost thousands of dollars because of the troubles this has caused. Not to mention when we pull our trailer the check engine light starts flashing but no one wants to address that either. I’m beyond over it and definitely weighing out my options at this point."

"A note of thanks to Susan Whelan, Service Consultant, for her help and attention to detail on the repairs of our Tahoe. It was great working with her and appreciate her professionalism and communication during the process. Great job Susan!"

"Had my Golf R fixed under warranty; they did a fantastic job. Highly recommend you talk to Wayne Montgomery; he was super easy to work with and communicated clearly every step of the way."

"This was the first time I ever had to wait to be greeted at a dealership service department. I wouldn't have been so upset if I hadn't seen several people inside not making any effort to greet me. There was one guy sitting outside busy on his phone. I interrupted him to ask how to leave. He did asked what I needed. (Little late) I did text them to let them know I wasn't happy and a service manager did call back but their chance to make a good impression passed."