Tumbleweed Southwest Grill 3005 Charlestown Crossing, New Albany, IN 47150

"I have been a huge Tumbleweed fans for years!! But the last few years, quality goes down every time we go. Today, it was the worst! The queso was so watered down, it was so cold that we had to have our waitress warm it up. Service was so slow and hardly any patrons in there. Waitress was very unfriendly and not attentive for a party of 4. Three of our meals came out, almost ate half of them before our 3rd finally arrived. When notified manager of horrible experience, he looked so bored that even the table next to us commented after he walked away saying he didn’t care what I had to say at all. We paid $70 for the worse quality of food. Most fast food restaurants are well worth $70 more than Tumbleweed did tonight. We will not be going back and you shouldn’t either."

"Started the experience being told we couldn’t sit in a booth with a high chair, then told we couldn’t combine our GIFT CARD with a coupon. Waitress was kind and helpful but she was the only positive aspect of our experience. I left the gift card with her to share with someone else as I will not be returning. My son said it best on our way home “it felt like they didn’t want us to be there”"

"Got the chicken tenders along with a baked potato and grilled vegetables. Everything was prepared well and tasted good. The chips and salsa were very good. Others at the table got tacos and a hamburger. All seemed to enjoy their food."

"I spent about three years hearing about how good this place is before I visited it. With that in mind, I went in thinking there was no way it could meet the lofty expectations thrust upon it by my friends and family. I was right. Somehow this place managed to exceed all of my expectations. From the delightful and attentive server, to the delicious food as pictured here. Visiting America is always a journey for my stomach, and Tumbleweed was my favourite food stop on this trip. The environment doesn't immediately give off cozy vibes, but once seated it's easy to feel like you're the only table in the room. If I could give the service more than five stars, I would. My glass was never empty, and he never came around in that awkward phase right after you take a bite which was very nice. The chips and queso make for an warm up session for the meal. Overall, I am very much looking forward to returning here again, and making it a regular spot for myself and everyone I can drag there with me."

"My boyfriend and I both ordered the bacon burger, queso appetizer, and two sprites. He got waffle fries and I got a cup of white chilli. The bill was over $50.00 The queso was very thin. Almost watery. The server was obviously at the end of her shift and doing a bunch of closing type work to the point we had to ask for refills each time. My burger had several pickles even though I specifically asked for none. Not impressed for the amount of money. Will stick with Texas roadhouse because I've literally NEVER had a bad experience there other than the wait is usually outrageous. I can see why this location was empty other than two other tables when we went."