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McDonald's
2621 Charlestown Road, New Albany, Indiana, United States
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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 2621 Charlestown Road, New Albany, Indiana, United States. Our Terms and Conditions have been updated, so please take a moment to review them before placing an order using our Mobile Order & Pay app available on iOS and Android. You can enjoy your favorite food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available through DoorDash, Uber Eats, Grubhub, or Postmates apps. You can also order through the McDonald's app with Uber Eats. Our menu items vary by location, so make sure to check availability through the app. We accept Visa, MasterCard, American Express, Discover, PayPal, and Venmo as payment methods. You can also pay with Apple Pay or Google Pay if registered. We offer curbside pickup for your convenience and record video for service improvement and security purposes. If you're interested in working at McDonald's, visit our Careers website or inquire at your local restaurant. The health and safety of our employees and customers is our top priority, and we have implemented additional sanitation procedures and safety measures in response to COVID-19. Visit us for quality food, quick service, and affordable prices since 1954. Check our website or app for operating hours and available amenities at your nearest McDonald's location. We look forward to serving you!"
Photos of McDonald's
2621 Charlestown Rd, New Albany, IN 47150, United States
Opening hours of McDonald's
Monday:
05:00 - 23:00
Tuesday:
05:00 - 23:00
Wednesday:
05:00 - 23:00
Thursday:
05:00 - 23:00
Friday:
05:00 - 23:00
Saturday:
05:00 - 23:00
Sunday:
05:00 - 23:00
Reviews of McDonald's
"I always go to the charlestown road location, I have always had better service here than any other ones. But I have to give them a couple of suggestions....please please check and make sure that the fries are not cold, this is truly a. let down when all you want is a crisp McDonald's salty fry and it's cold af!! One more thing is please start checking the food before it goes oit I don't know how many times I have to run back in or I get home and you didn't give me something and I can't go back out!"
"I've gone to this McDonalds a few times and here's what I can say. First shift/8am-4pm is the best time to come. The lady working 2nd window is always very nice. The orders have always been accurate and mostly quick during this shift. Always great service. However evening shift is kinda the opposite. I would rather drive to another McDonalds 10 minutes farther because I know they will actually do it right because this one can't. Whether you want a certain amount of sauce or a burger special request you won't get it either, they just won't put it in your bag and you pay for what you didn't get. Also, their phone is disconnected so if you have an issue you have to drive back up there to talk to somebody. I cant count how many times my brother has ordered a plain hamburger and a meal and they forget the hamburger and the fries, and don't put the sauce in the bag even if you ordered it at the speaker. Even if you tell them again at the second window they still will do it wrong and get passive aggressive. If you have anxiety about talking to people when they get your food wrong or miss something I would save the time of going here because it will make you feel worse."
"There phone number is disconnected. We ordered a steak breakfast bagel and the steak still had the wrapper on it. This is terrible and very unsanitary."
"They forgot to give us our fries. No biggie, except when I went back up to the counter to ask for them I got ignored twice and the last time the girl that walked past me went up started chatting with the other girl about nothing work-related totally ignored me and then acted as if I was the inconvenience when she finally did approach me. She's lucky I didn't lose my temper, cause let me tell ya I have one and it even scares me."
"Great place for a quick trip through the drive-through. The employees are always friendly, and when you ask if they will drop the fries fresh, they always come out hot!"
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