Taco Bell,

100 Daisy Summit, New Albany, IN 47150, United States

"The front of the house was clean enough, however the condiments needed refilled and cleaned up. The staff seemed to be almost frustrated to take my payment after I used the kiosk to order. The fact that you have to pay with cash at the counter per kiosk instructions was irrelevant. No one followed up with me regarding the food and I was the only customer in the store."

"I love the flavor of the Dorito tacos. The thin spice coating on the thinner shell is amazing, but I have had upset stomach eight months ago & now with this last visit again. It is one of the very few times this has happened to me. I've had it happen to me one other time at the local Kentucky fried chicken on State Street as well about four years ago. I've been in this town living since 2004. I am consistent & understand how such contamination occurs. Hopefully this will be remedied so I can enjoy my favorite fast food taco."

"If I could give it a lower review, I would. I can count on one hand how many times I've actually ordered my food and it have been correct. Every time they manage to incorrectly make the food or just forget food entirely. Once I had to have them try three times! I know it can not be that hard, as a former employee, they have some serious issues that corporate needs to address."

"My girlfriend submitted an online order around 9:30-10:00 on 10/22/23 and at first I was not going to make a review but my god every single step was horrible. We got to the restaurant and had to wait exactly 8 minutes at the window before getting our food, not exactly fast food but we got the food so alright. Once we got home the three different orders were a thrown together mess that we couldn’t even tell apart. Once we finally got the deluxe craving boxes told apart my entire order was wrong, I don’t customize my order to waste time, I customize it because Tack Bell allows me to customize orders to my liking. Turns out individual locations don’t care at all. And what makes it worse is that this is now the third order IN A ROW that has been incorrect. I’m blown away because this location used to be good and now it’s horrendous. I’m hoping this review reaches someone who can improve on the fronts mentioned, otherwise I’m not going to order from this location again. Would 100% rather go to any other location. M"

"this is one place I know I can sit down and have the meal come exactly how I ordered it. I have a weekly relationship with this spot.the staff is friendly and very helpful. the Mexican Pizza is my favorite but the Chicken Chalupa is pretty good too . And if your lucky enough you might just catch Jeff working ,he is the general manager there. He makes sure what you get is right and if isn't, he will fix it. He is definitely a shining star at this location ✨️. So if you are trying to figure our where to go for a bite to eat. Stop at Taco bell on top of the hill off State st. You definitely won't regret it."