Chong's Restaurant

"I placed an order online, food was ready to pick up in about 20 minutes. So that was not bad. When I went in to get my food it was really empty but that may be because we’re supposed to get bad weather. I ordered 3 lunch platters of orange chicken, ham fried rice, and egg rolls. The rice was fine and the egg rolls were ok but I’m very disappointed in the chicken. We only got 3 pieces on each platter and received big pieces of cut up tomatoes. I honestly wish I would have taken a photo of it to show. My family said the chicken was good but we’re very upset that we did not get enough chicken."

"Food was okay but it was the service that was so awkward and…… cumbersome. Rice was served in a small bowl with another bowl of equal size balanced on top of it. It just slid all over. Entrees were served on ill fitting dome covered pedestal bowls that weren’t the right size. Took up way too much space for the tiny table. There were 5 of us. We received 4 plates, 2 silverware sets, 4 egg roll plates, 4 cookies, 4 take home boxes. Lol it was just an awkward experience to say the least! Food was okay. Do yourself a favor, only order takeout!"

"I order the same item for someone frequently. Order was wrong today. Called in, was chastised and told it was my fault because I didn't check it before I left and took no responsibility for their mistake. It wasn't my food, and I don't think the recipient would have been happy with me opening their food. Rude. Take responsibility for your mistake. Don't blame the customer!"

"BUGS IN FOOD!! I’m including several pictures! I went here for Mother’s Day. First they forgot that they seated us, so no one ever came to our table. So I ended up ordering to go. We got our food, and left. I ate an egg roll, chandler ate an egg roll, and hunter ate an egg roll. I got my second egg roll and took a tiny bite off of the top and there was BUGS COOKED INTO IT. Two different bugs!!! We immediately turned around, went back. The Owner argued with us and said that there was no bug. There was literally a face and legs. She took the bug out. Held it and literally said it was not a bug. Another customer was up there and said yes it is. She said she would refund the one egg roll. Two people from the kitchen also came up and argued with us. Finally I got a full refund. No one ever apologized, just argued. We contacted the health department and I was sure to take photos. I have never had anything like this happen and I feel physically ill!!"

"5+ Excellent service & amazing food cooked fresh to order. The won ton soup is light, refreshing, & flavorful. The unique egg rolls are packed w savory flavors w a hint of sweetness. The house made mustard & sweet & sour sauce is legit. The lemon chicken crust is light & flaky. Top w their signature Lemon Glaze & Fresh Lemon juice for the perfect bite. The Ham Fried Rice is the proverbial icing on the Cake. I love everything on my plate but if I could only have one thing this is it. In all my travels I have never found it's match. This is hands down one of my favorite meals. Worth the drive from Lexington!"