Finish Line 1100 Baybrook Mall, Friendswood, TX 77546

"Great place to get shoes, staff was friendly and very helpful."

"1st pair on sale for $60, couldn't find match and box from wall. Selected another pair on sale. Shoes marked $75 and tried to charge me $140. Would not honor price tag on them. Tried the old bait and switch tactic. Will shop elsewhere."

"I purchased a pair of shoes on 11/17, gave them to my daughter for Christmas and needed an exchange of 1/2 size bigger so she could get a little longer wear time, when I was told that it would cost and extra $67 because they couldn’t honor the sale price anymore. I can afford it, but what about the mom that couldn’t. So sad."

"I’ve won raffles in the past at many other locations over the years but this location has the worst management by far. We tried for the first time today to pickup at finish-line using methods other retailers allow, (in the event of absence, a third party may pick up for you using a valid ID matching raffle win and app login) when they told my mother they didn’t do pickups like that, they proceeded to antagonize her and say that our family caused issues in other areas and we’ve never even been to this location for a release prior to this. They said that I tried cheating a raffle for the lost and found Jordan 1s… but if you check my account or any of my family’s we haven’t won a raffle in 6months + at any finish line … so instead of kindly letting her know they didn’t do pickups like that, she left borderline crying after the terrible experience. It was a hispanic/oriental man that made my family never want to enter another draw at the Baybrook location. I also called 8 times before I was answered by a girl claiming to be a manager and I asked about pickup policy and she said “what’s the point of this phone call?” I wish there was a way to leave a lower rating."

"Finish line is always a good place to shop for shoes. Good variety on all the major brands and very good sales prices. Stop by when out and about, they just might have what you lookin for."