DSW Designer Shoe Warehouse 5001 183A, Cedar Park, TX 78613

"I would have given DSW Designer Shoe Warehouse five stars if they had a pub inside. I could have used a beer while my wife shopped for shoes!"

"I was looking for a pair of loafers and was luckily assisted by Keely. She was so kind and helped me find the exact pair and I needed, was very polite, and made my day! Will be coming back."

"Is it just me or does it feel like there are many shoes but little variety? Prices are still pretty reasonable… now days everything g is much higher than it’s worth and the store is clean and organized."

"I am EXTREMELY disappointed in my experience at this location. It was my first time shopping at DSW, and I needed shoes for work. I tried on about 10 pairs in store, purchased, and took them home. Decided ultimately they didn't work as they were too narrow at the front, so went back to refund or exchange. The store manager Jackie belongs NO WHERE near any sort of customer service role. She acted rude, entitled, and made many snarky comments about making a return. I had already selected new shoes to exchange or purchase, and she made a remark of "try them on before you go" but in a rude we-don't-like-returns manner. I informed her I did, and had, with my previous pair. Her attitude was something their general manager really needs to observe, because I will NEVER shop at a DSW again. Jackie does not belong in any customer facing role, and needs to check her attitude when someone is being nothing but polite and understanding of their return policy. Absolute Karen. AVOID THIS LOCATION AT ALL COSTS, or be prepared to deal with terrible customer service from their "upper" management. That said, their regular employees were nothing but welcoming and helpful."