Discount Tire

"Third time here, my first time was in march/2023 I came and bought 2 tires and the guy said I will have life warranty, so in September same year a I came for 2 more tires the new guy told me to came and do rotation at some time, so today they said I need new tires and my warranty is voided because I didn't did the rotation when the first guy never explained anything to me, so well I feel robbed"

"I was in line for Air Check and the young boy came towards my vehicle but didn’t give eye contact nor greeted me and said indirectly “what do you need?”while looking down grabbing the hose. I told him the issue and he basically repeated what I said and told me I had to come back and get it fixed when I have time. I told him I’m here now, how long will it take? Talk about not liking you’re job and no customer service at all."

"I had a great experience at this location! I preordered my tires and set an appointment. When I got there the man helping me told me that they actually didn't have my tires in stock, so he upgraded all my tires that were about $95 each to tires that were all $125 each without me having to pay the difference since it wasn't my fault that the original ones weren't in stock and I was stuck with a flat. They also put them on quickly! A+ customer service that you don't see as often anymore."

"I love, love, love this location!! I have been a discount tire customer for years. I live on the other side of town near 2 other (closer) locations but the customer service here is ALWAYS extraordinary. Mark was my representative. He was very polite, very informative, educated me about the entire process for the work thar was needed today. More than enough seating with distancing for your wait. Nestled in theMcCreeless shopping center on New Braunfels, it's convenient to the highway and easily visible. I will always recommend this location 1st to family and friends (2nd up would be the Austin Hwy location). Thanks Mark and thanks Adrian!"

"Have visited this location several times, service is usually very fast with an appointment. They have corrected issues for me, where I was referred to this location, such as tires out of stock at other locations, or no available appointments at other locations. Staff has been friendly and willing to take me out to the bay to see issues. Have taken multiple cars to this location."