Watauga Automotive

"After all the rave reviews, I thought this shop would be a good place to bring my car to. Major dissappoinment & trust issues with this shop: Here's the story: Brought my car in for a state inspection and to check out front driver side rattling noises. Was charged $25.50 for the state inspection and $41.76 + $3.00 (Shop supplies) for the "level one diagnosis" on the rattle noise. Was told by Andy someone will call later that day or the next day with the repair estimates for fixing the rattling sound. "The $41.76 diagnosis charge can be used toward the repair". It's been 6 days and no calls. I called in multiple times and left voicemails, even show up in person and was told by Andy the "Master Mechanic" was not available to comment or recommend a repair. So, I paid a total of $70.50 for a state inspection (normally, $25.50) and still my car has a unnerving rattle while driving down the highway. Do not trust anything this shop says."

"So far so good. I feel like I can trust Andy and the team of mechanics there. I have taken my cars there twice now and no surprises. He is courteous and respectful of each customer."

"One amazing experience! We live in Corpus, and were in town visiting family. As we pulled into my families driveway my car started steaming and water was clearly leaking. It was right at 6:00 pm when I called on a Thursday night so I expected to have to leave a message. They happened to answer and got me on the schedule for the next morning. After looking at the car they got all the work done by Saturday morning, which was so helpful, as I am a pastor and had to get back to do service Sunday. Overall I would recommend this shop to anyone in the area! They were friendly, attentive, and went the extra mile to get my family and I back on the road."

"Had an issue where my passenger window wouldn't roll down. They had the best priced diagnostic and seemed nice on the phone so I brought my vehicle here. Before we knew what was wrong, they were honest with best case scenario and worst case scenario ballpark pricing. After the diagnostic I was contacted and they got the necessary part within a day and everything worked fine. Overall very competitively priced. When I was in store I also overheard a different customer's issue with their vehicle and from what I could tell they were honest with her as well. Competent vehicle servicing at fair pricing is rare, so I would definitely return."

"Watauga Automotive was incredible to work with. I had some car issues that needed to be fixed pretty urgently, and finding decent places in the area can be hard due to a lot of mechanics unfortunately being overpriced as is, but also overcharging or just being unreasonable to young women like myself that they assume don’t know much about cars anyways. I came in to Watauga Auto and they were the most kind, efficient, and fair people. I was in and out within an hour and their pricing was extremely reasonable. I am so thankful for their service this morning and i would highly recommend anyone to give them a visit if you’re having car issues. I’ll definitely be back in the future!"