Rise N Shine Donuts 7803 University Avenue, Lubbock, TX 79423

"We usually love it here. Always go because it's so close to our house but the staff there now is terrible. Extremely rude!"

"Donuts are good had the cinnamon glaze twist and it was not fully cooked there was still some raw dough on the inside. The other ones were good. Service is great tho the staff there are very kind and cheerful."

"Lots that can be said here. I've always loved their food, but the issue is their service. Today, my father and I stopped by and because of a negative experience with Shipley's down the road being out of most of what we went there for, decided to go inside to get a visual of what they still had for the day. It was roughly 5-10 minutes before close at noon, but they were still clearly open and operating. I barely opened the door when one of the workers yelled out that the dining room was closed and to go through the drive through. To eliminate wasting our time and theirs I asked what they still had to sell for the day and was cut off by the same employee with "go through the drive through and we'll tell you" while another was kind enough to verify they still had most items ready to go. I can empathize as I have worked and managed my fair share of food service and genuinely try not to be at an establishment so close to closing. There are days where you're just over it all. But if there is no signage, no differentiation of dining room hours versus drive through hours, when a customer walks in, honor that advertised time and serve them rather than yell at them from across the shop, or walk around to them to inform them that they can order inside, but that upon receiving their food you ask that they take it to go as you are almost closed for the day. As a manager, if it had gotten back to me that my employees had been that unnecessarily rude to a customer when the business was still within operating hours, it wouldn't have flown with me. TLDR: food is still as good as always - a Lubbock staple - service needs improvement."

"Definitely not African American friendly people I asked for regular kolaches and got spicy wasn't too bad but definitely spicy didn't bother to go back didn't feel welcome here at all as I stood waiting for my order and watched EVERYONE be greeted coming in expect me then it dawned on me as to why my skin was way darker than everyone after me wanna be treated like you should be served out the back door then this is the place for you"

"The donuts are good and fresh. I get the breakfast burrito. The burrito is decent size and good. I would put them one of the top three I've had so far. The people are very friendly and nice."