Popeyes Louisiana Kitchen

"Waited 45 min in a standstill behind just two cars starting at 7:05pm and I ended up not evening getting to order! I’m not sure if the first car ordered food for the entire city of round rock but we literally sat not moving and a couple cars were behind me so I couldn’t back out and they have no bypass lane. I am taking an evening class so needless to say I had to skip ordering when I finally got to my turn and apologize to my professor for being late back to class, and still hungry. There was no consideration by the staff to have the car drive up and park so other cars could assess the wait and decide to move through and when it was the turn for the car in front of me they didn’t acknowledge her at the ordering station it when she waited outside the window so she eventually drove around to park in front and order inside. I hope the food wasn’t as bad when she finally got it as the service"

"First and foremost, Christopher. Being greeted by a smiling, polite, and attentive cashier is always a nice treat these days. To the district manager who was in the store sitting at the table next to me while I was eating, please tell him thank you for me. Also to the district manager, YUCK. Clumps of hair on the floor are just nasty. Additionally, in a crazy country where nutty people file lawsuits against companies for false advertising all the time, the wings look absolutely nothing whatsoever like the photos. Not even remotely close. "Four squirts of sauce with 80% coverage" isn't acceptable when the adverts show a 100% coating."

"Guess they are short staffed. One employee was rude & told us to go to the drive through even though we wanted to dine in. We just left to find another chicken spot. Maybe next time close when short staffed? The open sign was off. Or if you don’t want our business just say so."

"Order a two piece combo and got one piece and cold dried fries. Tried calling number on receipt it was not a working phone number."

"They said the wait would be 10 minutes for a chicken sandwich, I said that's fine. Half an hour later I get this. A piece of chicken surrounded by two buns. No sauce, no pickles. The fries feel like they've been cooked for too long, way too crunchy. Of course, since it was a drive thru order I just left. I should have checked but I just wanted to leave. Never coming back to this location."