Conroe Appliance Repair

"The Conroe Appliance team does a great job. Ronnie is a pro that can be trusted. I know I am getting the best advice and price."

"Ronnie was a great repair tech. Found the problem, cleaned the machine inside and replaced the part with expedience. The whole visit took a little over 30 minutes. The price was a little more than expected but worth it."

"The repairman was prompt, courteous, and professional. He communicated that an unexpected problem with the thermostat was encountered once he replaced the known faulty part. Today was his (John) 3rd or 4th visit and I'll keep asking for him anytime I need appliance related repairs"

"Called a few appliance repair shops and was told they didn't service my brand and they all recommended replacement. Called Conroe Appliance Repair and they confirmed they do service my brand. I brought it in, and they had it diagnosed before I even paid the small diagnostic fee. They had it quickly repaired at a fraction of the cost to replace it. I will use this company again and highly recommend it to anyone else."

"From 2 star to 1 star!  The only reason this company was hired, was because it was a company listed on my Sears home warranty. This is during Covid, and all correspondence has been handled through text message. I have never spoken to anyone from CAC, Conroe Appliance Center. The tech came out and fixed the E24 error on my Bosch dishwasher, but ended up breaking a portion of the door mechanism causing it to drop straight down if it's opened a third of the way without telling me. He kept opening and closing the door so he knew there was a problem, then left it in the 9 minute rinse cycle so I didn't know there was a problem until after he left. There were also a lot of white plastic shards on the floor. I contacted the shop immediately.  The technician called me and said he knew a piece, or pieces, had broken off when he told me parts had been ordered but thought the door was okay, which was obviously a lie since he kept opening and closing the door and saw the attached plastic and string fabric could not be connected. I understand it's plastic and plastic gets brittle and breaks.  See attached pictures. This could have potentially cost me money. If the tech had owned up to it, I wouldn't have even mentioned it in my review.  Same tech installed the new spring(s) on the door. A couple days later same E24 error. Tech came out and replaced drain pump. I noticed tech doing something under the sink, but just thought he was checking the drain connection at the disposer. Ran the dishwasher and got a watertap error at the end of the first load with no code. Water was at the bottom of the dishwasher. (I contacted my plumber before I ever called on my dishwasher to make sure my drain was clear.)  I looked under the sink, and the tech had pulled a bunch of the drain line from the dishwasher through the hole in the cabinet between the dishwasher and kitchen sink drain. I pushed a good portion of the drain line back through towards the dishwasher and cleared the error. Why was the tech even messing with this? On my second load in the dishwasher after the new drain pump I have the E24 and water tap error again! I am calling Bosch directly tomorrow and not going through the warranty company.  Also of note; CAC has an A rating on Angie's List. I will never get talked into a home warranty package again. They apparently only use companies who can't get work any other way. All the companies my home warranty recommended had Better Business Bureau  and/or Yelp complaints."