Walmart Auto Care Centers

"I recently purchased a tire a month ago, now I needed two. I purchased two instore and waited an hour and a half, when I check the car was parked and waited another five minutes for someone to help me. When Manuel came to help, he told me that my lug nuts were over torqued and they couldn't do the tires. After another half hour trying to find the lazy worker that could not take the lugs off, finally I lost two hours and no tires because lazy worker couldn't do it. I got home and loosened all lug nuts with minimum effort. The problem here is walmart loosing money because the lazy people that do not want to work, and me loosing two hours of my time. He also gets paid for not being able to do what he is supposed to do. Lazy people shouldn't have a job."

"Horrible service manger and two other people stood and waited to come to my car after 25 min. On top of me waiting 45 min the day before when they told me they couldn’t even do tired this day. Will never come here again definitely needs management attention beyond ridiculous"

"Poor vehicle cycling.. Horrible wait times. Took a vehicle in for a simple tire patch/plug. Waited 2 hours and still was in the queue. Vehicles that arrived after me were serviced before me, and they explained by saying they only had 2 techs available. Initially told it would only be a half hour wait. The staff are clueless"

"Whatever you do, DO NOT BRING YOUR CAR HERE!!!!! We spent almost a grand to have 4 new tires put on and they broke two of our hub caps and stripped a lug nut. Then noted in our paperwork that it was previously damaged. One hubcap fell off before we even made it out of the parking lot. If the hub cap was that broken before how has it been able to stay on my car this whole time? I've included a photo where you can see only one was broken previously and the other 5 are fresh breaks. So of they lied about that they'll lie about anything!!! I'm now worried to even drive this car anywhere who knows what else they broke or destroyed!!"

"Been dealing with Walmart auto for years and they've always been top notch. Not anymore and it seems to be a company wide issue. I ended up at this location because I purchased tires at the West Rd location. My appt had been set 6 days prior. We arrive to the appt only to be told that their system was down and they wouldn't be able to service. No courtesy call or email to inform me. So we asked for the tires so we could go to another location to have them put on. They told us no. What???? We proceeded to CS which was a song & dance also. We finally got a sensible minded employee who retrieved our tires for us. We drove over to the Louetta location. Multiple people standing around talking during a busy rush. The young lady that was checking us in was not comprehending our simple request and she had to reenter our vehicle info 3 or 4 times. While she's going thru this process over and over, I witness a man in plain clothes begin to work under the hood of a vehicle of a lady he arrived with, using the tools belonging to Walmart. So unprofessional."