Shoe Palace

"Horrible customer service! I have never in all my years walked into a shoe store and not be acknowledged the entire time that i was in the store! Eventually i had to walk over to the register where all of the employees were congregating and playing like they were all on lunch in high school! I then asked if someone could assist me with getting a size for my daughter and even after that the congregating resumed. I asked for a manager which was a unfortunate that it was the same girl that felled to assist me in the first place! I expressed how the customer service was pis-poor and unprofessional as she tried to then give a unconcerned apology. Please train your employees efficiently or this store will not last much longer! I will never be back to this store!"

"I can't say enough great things about this shoe store! It's a five-star experience every time. The customer service is exceptional; there's always a friendly and helpful staff member ready to assist you in finding the perfect pair of shoes. What I love most is their dedication to ensuring you leave with exactly what you need—whether it's casual or formal shoes. Additionally, the store always plays fantastic music, creating a welcoming atmosphere. The staff's friendliness makes every visit enjoyable. If you're after not just great shoes, but also a fantastic shopping environment, this place is a must-visit!"

"First time checking out the new location and I LOVED IT!!! The store feels brand new when you walk in with a nice new shoe smell! LOTS OF INVENTORY all major brands and a bigger variety of styles than anywhere in Sugarland mall. The best part about my shopping experience was the customer service the young lady gave me. She grabbed 5 pairs of shoes and checked in the back for shirt sizes for me with a smile on her face! I will be back !!!"

"6:50pm on a Thursday. People visibly inside. Doors are locked. This is my third attempt to shop here. Must be by appointment only or something. 0 out of 5 stars."

"I bought a Nike shoes for my son they price was a little higher but they have different shoes brand also they employees are very nice and helpful Store was well organized"