Firestone Complete Auto Care 27900 Tomball Parkway, Tomball, TX 77377

"Went by this morning just to get my tires checked …no one was there but 4 guys and they were all just talking to each other when I walked in. One guy told me it’ll be just a minute then another one chimed in how can I help you…I said I think I put too much air in my tires I need them checked …told me to pull up to bin so I walked out to do so then he immediately followed me out and said oh we don’t have the tools to check your air in your tires. It’s a tire store …it was clear to me they just didn’t want to do it so at that point I informed him about the review I was going to write…my two daughters live close by I told them both to NEVER go there…"

"Great service. What a difference from the Spring Holtzworth location. The front desk accociate was kind and maintained great communication. The repairs happen in a timely manner. I would highly recommend coming here."

"Left tire had major camber to it, took it in for alignment. No change after having said work performed. Turns out the left side lower ball joint nut was very loose. How they did not notice that is beyond explanation."

"I live near Missouri City and make the drive here for anything on my family's vehicles. The store manager (Adam) and staff have taken great care of us. 100% honest, fair priced, and great work. This particular place is the only referral I ever give for friends in need. It's great dealing with people who value making customers for life over getting a quick buck."

"Go to tire link or somewhere else. Got 4 new tires here, 4 days later a flat. Bad valve stem. Got the mount, balance and lifetime alignment….tire mount, can’t complain…balance, way off. Driving the vehicle had a noticeable shake, it’s a 2020 with 45k miles…took it somewhere else and they balanced them correctly, all four out of balance. Got paperwork showing alignment within spec, still drives with wheel a bit off center All four tires had different pressure. One tire had maybe 50lbs of pressure, one had close to 79….had to go fix/adjust myself to get all four to 65lbs as the tpms monitors 4 tires mount balance and this alignment..about 2g. Then $10 for someone else to replace a valve stem, 50$ to have another tire shop balance them. Not to mention my time….JUST GO SOMEWHERE ELSE."