Jason's Deli

"Always love Jason's. Ruben is the best. However, last 2 times there, the meat was a bit tough and fatty. Buy usually great!"

"Ordered Jason’s Deli after a long day, expecting top-notch food as always. But instead of the grilled cheese I ordered, I basically get burnt toast. In what universe is this grilled cheese?? This can hardly be considered a meal and I am extremely disappointed to get this after a long, exhausting day."

"Tonight I purchased 50.00 worth of food from Katherine who informed me she was the night supervisor at this location (memorial & dairy ashford). Upon returning home I realize the 2 spuds I ordered had bacon on them. When I called back to see if we could be accommodated as we don’t eat meat Katherine informed me, “she knew for a fact both spuds didn’t have bacon on them”. When I advised her, they did, and I could send pics bc we didn’t live close the call was disconnected. When I called back Katherine advised me, “she spoke with the gentleman who made the spuds and he advised the same thing, there was no bacon on the spuds”. When I informed her there was and I had no reason to lie I was advised to bring the spuds in, in which I advised her I would. The fact I had to go through all of this oppose to her trying to resolve the issue with a refund or credit is beyond me! Upon returning to the location I showed her the bacon on both spuds, she proceeds to tell me, “this was all she needed to see” a complete disregard to my honesty and the fact I told her I would send pics. Let’s keep in mind I’m also 8 months pregnant. When I asked for a credit she informed me she wouldn’t be able to do that nor provide anything for inconvenience. WOW! When I told her, she could’ve said something along the lines of yes, this may have happened bc the cheese is next to the bacon (see pics below) she just gave attitude and deflected the situation. I advised her, how was it that she was a supervisor and couldn’t credit nor provide a gift card or anything….. when I asked for her Managers information she only provided me with his name and email (Ryan Jordan) When I inquired about when he would be in she advised she didn’t know and unable to provide a contact number for him. The service here was beyond unprofessional, I plan on rolling this up to corporate if contact isn’t made by her manager. I’ve never been made to feel as though I have to prove myself to anyone based off what I’ve told them. Below are pics on the spuds as well as the bacon next to the cheese they use to prep spuds at their location. The spuds we were replaced with were over cooked so by the time we got them home they were hard. Look at how they cut them up, how are we even suppose to mix the fixings in the spuds? Her attitude and unwillingness to help demonstrates that less of a supervisor I will be escalating this issue."