Wingstop 720 Dairy Ashford Street, Houston, TX 77079

"I don’t even know… this was the most random location for a wingstop. I wasn’t feeling too good and didn’t feel like cooking, so I went and ordered wingstop. I got there around 5:15-5:20 didn’t order until like 5:30. Melvin was my cashier. He was RUDE! I told him my order then went to grab a cup. He said “put that back” in a completely ugly attitude. So I got all annoyed right after. I filled up my cup and sat down and waited for a whole hour. There was two people in front of me. A man and a woman. Both of them filled up their cups like 2-3 times. She seemed annoyed and he was just dumbfounded. A total of 30 people came in ordered take out and left. All of which came after me. I got all suspicious so I went to ask a man who seemed more competent but in hindsight wasn’t. He was very rude. I tried asking him for an update on my order because all of his customers took priority Melvins (me, and the two others) didn’t. So right after that I waited for 20 min. For them like 5 or so. By the time I left it was 6:15. I sat in that store for a whole hour waiting on two things. It was cold and soggy. The wings had so much oil and grease that the auto zone next door could use it. The fries had no flavor and were gross. Defiantly not going back"

"Fast food workers these days are completely incompetent. And Rude. Not sure which is worse, that they don't know what they're doing or that they are rude to customers that call out their mistakes. When I called, the manager insisted that I have the missing item in my bag. I did not. She said check again. I checked again. Food still not there. Then she told me I need to watch my tone and how I speak with her. In my mind I'm thinking "who is serving whom"?? Wings are great, workers are not. I wish they used AI/robots, at least they would be nice to customers."

"I’m not sure who’s idea was to have a bunch of “kids” run this establishment but it sure was not a good one. It’s great to give young people a job but the ones at this place have not one bit of customer service skills, and more than skills, I think it’s just common sense, but they don’t have neither. Even when greeted by my teenage son, the person at the register ignored him and asked what was he ordering. We were the only ones and yet the food took forever to be ready."

"Soon as you walk in you have employees sitting down and some even sitting on the counter. I called my order in at 10:10 it was only me and one other guest inside. They stated my food would be ready in 10-15 minutes. I didn’t actually get my food to almost a whole 50 minutes later they don’t close for a whole hour yet the worker was cleaning the fryer instead of making the food. This Wingstop used to be good now it has really gone downhill"

"I’ve been here twice now and both experiences have been bad. The first time, half of the wings I received had broken bones and discolored meat. They also lacked seasoning and flavor. Months later, I figured I would give them another shot to see if I caught them on an off night. Nope, still bad. The food was late coming out and when I got home and opened my wings I found 2 that were still covered in feathers. The seasoning was still almost non-existent. They were also out of ice for drinks. I would avoid this location at all costs."