Taco Bell 619 Farm to Market 1960 Road West, Houston, TX 77090

"THIS PLACE SUCKS, DO NOT COME HERE THE LADY THAT WORKS THERE SOUNDS LIKE SHES ON SOMETHING AND HAS RUDE CUSTOMER SERVICES AND TELLS YOU THWT YOU CANT MAKE 2 ORDERS AT A TIME IN THE SAME CAR AND THEN TELLS CATCHES A ATTITUDE AND THRN THE YOUNG BOY THERE HAS A BAD RUSE ATTITUDE AS WELL AND TELLS IS TO HURRY UP AND ORDER BECAUSE ITS MESSING UP THE TIME THEY NEED TO BEAT"

"The service definitely needs to improve at night. The lady at the drive thru was so overwhelmed she messed up my order. She slammed the window after giving me my food without saying anything."

"Went to this location with my dad and best friend. She ordered the pizza meal and dad and I ordered the deluxe craving box. The cheese tasted off as well as the chicken in the meal. Her pizza had a weird taste to it and by the end of the day we all had something wrong with us. Vomiting and diarrhea. Not to mention that people came in asking for money and homeless outside. Will not be going back to this location."

"So, my experience really started yesterday when I ordered three two-counts of rolled chicken tacos, and they forgot one in my bag. I noticed when I got home, so I just called and talked to a guy named Arron—I believe he was Hispanic with a ponytail—and asked them if they could write my name down. He was super nice and said, 'Yes, no problem.' So, I come back the next day around 8 pm-ish and go through the drive-thru. I explain I'm back to get my tacos. He says, and I quote, 'Oh yeah, I think I remember you.' There's a little pause on the mic before he asks for my name. I tell him my name and ask if I could also order two more orders of the rolled tacos. He says, 'Come to the window,' so I go up and am met with what I can only describe as the rudest woman I have ever met. Her name was Claudia, and she was the manager, apparently, basically saying my name's not in the book, so I need a receipt because there's no way to know if it's true. I said, 'Your employee who took my order remembers me.' She says, 'He didn't even work last night.' I said, 'Then how did he remember me?' After going back and forth with this woman, I just give up and say, 'Well, can I just pay for my other tacos?' She says, 'I don't have your order.' I explain I just ordered. She says, 'Well, I don't have it.' I say, 'Can you place my order?' She says, 'No, go back around.' Keep in mind there are about six cars behind me. I say, 'So I'm going to have to wait behind six people because you didn't put my order in?' She says, 'Yes.' So I reluctantly go back around and get my food. This time, I ask her if showing her a picture of my receipt will work. She says, 'Yes.' So I text my girlfriend to send me the picture. I show it to Claudia, and she says, 'Now I need a physical copy.' So I go back home and come back, and she still has an attitude. Finally, she gives me my food without any sort of apology or sympathy for the massive inconvenience. This was all over one chicken taco."