Jack in the Box 4400 West Fuqua Street, Houston, TX 77045

"Placed an order online through the app and upon arrival, I was directed to go through the drive thru to pick up online order. I do not understand the reasoning why businesses do this. What’s the point in ordering through the app to still wait in a drive thru line to get your order without the option to cancel the order when the line is long?! Seems pretty pointless to me. When I finally arrive at the window to pick up the order, the lady ( black lady with a red wig) continued to walk past the window pretending like she did not see me waiting even after the horn was honked three times. And to top it off, another man was standing at the register also ignoring the window. Customer service was trash and needs to be better and tacos were cooked so hard they were impossible to eat. If you have to choose between Jack in the Box’s, I would not choose this one."

"Terrible first night I went it was a guy high taking orders..fast forward today I try again Terrible food. Also if on the menu it says jack spicy chicken sandwich with cheese don't ask me with cheese because it comes with cheese as the menu states in other words correct your menu! Fries taste horrible sandwich Terrible! Food giving to my dog..won't come here again"

"Horrible customer service, Hannah had an attitude!! cash only! I wanted to turn around but there was a car behide me and the one way design I couldn't pull around so I waited in line until I was at the window. Since I waited why not try to order at the window so I asked how much exactly is it going to be? ( I WASNT SURE I HAD THE CASH) She said the price 5.19 and insisted I go back around and order because I didn't order at the speaker she said (they can't its a waste of their time and I have other orders behide me) I drove off after she told me all this RUDLY!! I'll never stop there again! 4400 W fuqua."