Rosenberg Appliance 801 Avenue I, Rosenberg, TX 77471

"Too expensive service sucks merchandise is trash"

"Didn’t call when they said they were on their way and left a note on the door saying call to reschedule when I specifically told them I wouldn’t be there and that they needed to call me and I would let them in the house via a code to fix our fridge. Very unprofessional"

"Don't waste your time with these people. They've been out three times and I still don't have her working refrigerator. I had to do a stop payment on a check because they wouldn't even return my calls. If you want to get ripped off these are the perfect people you can use."

"They came our and told me it was rollers on my dryer. Charged me 100 for parts up front and told me theyd be back Monday- wed of following wk. Wednesday I called them and asked when they’d be coming and was told Next day. Next day got a call from them saying they’d be there between 1-5pm. Waited all day and no call, no show. The following day i called and spoke with office staff explaining no one came and all of a sudden man gets on phone and say ma’am ma’am this is ridiculous your husband didn’t tell you we came out and fixed dryer. I explained i have no husband and then was placed on hold after he argued back and forth a bit , then was told they apologized they had wrong address and had taken a wrong turn. I told them i wanted them to come out now because id taken a day off yesterday waiting for them. They came out to tell me that now not only was it my rollers but i also needed a new drum. They left my dryer apart and told me they'd be back. Exited. Later i called another company who came out and told me nothing wrong wirh drum or rollers it was actually belt going out and needing replacement. I called Rosenberg appliance back and informed them since they’d done no work i wanted my money back. They gave me my 100.00 back and i will never recommend or do business with them again."