Aaron's,

3316 Avenue H, Rosenberg, TX 77471

"AARON IS POOR CUSTOMER SERVICE I WONT NEVER RENT FROM THEM THEY LOST MY BUSINESS"

"New service manager Noe is Cold to customers in person and over the phone. I have been in store and spoke to this manager and he doesn’t Acknowledge customers. I’ve been a customer for over 20 years and the last time I experienced a manager this rude was in 1999. We all know, and understand that the merchandise is overpriced because you are renting to own, so it takes advantage of people who may not have the money or credit to purchase for a real store. However, We are still customers and still spending our money in this establishment, with the new manager Noe that has put in place to replace Carlos the store is going to lose a lot of revenue. I am seriously considering closing my accounts, and returning all merchandise."

"Unfortunately I can’t give any stars, the sales ladies are amazing and great customer service unfortunately I can’t say the same for the store Manager he is unprofessional, rude and should not be on that position . It takes more to be a store manager. I wouldn’t recommend anyone dealing with him."

"Aaron's Rosenberg has been very patient and kind to me with all the hiked up pricing everyone is doing. They have been very fair and understanding wit me. They even did a redo without me requesting it."

"It's unfortunate that I feel I have to write a negative review. I've been a loyal customer of this store for several years, without complaint at all. I recently went in for bedroom furniture and was pleased to find they had what I thought was a good deal. Turned out to be a mistake. It started with the delivery, a very unprofessional experience. I felt uncomfortable in my own home with their delivery personnel. So much so I called to request they leave. All this and moreover, they delivered furniture that was broken. The unmasked, cursing, tired, aching, and complaining delivery men were unable to fix the bed and I'm still waiting on a replacement. This was almost a month ago. I was told I'd be receiving a new frame. I haven't heard a word or an update from Arron's since. I'll be happy to update this review on remedy of this situation."