Saigon House FM 1960 3645 Cypress Creek Parkway, Houston, TX 77068

"Food is good. The inconsistencies are just ridiculous. They often don't have what's on the menu and service is terrible. I waited a good while to place an order only to be disregarded twice. The atmosphere needs to be better as well. I walked out. Staff needs to do better. Not sure if I will be back."

"This was my first time here. The gentleman that took my order was so helpful and friendly. I highly recommend on that alone. He was very patient with me and even made recommendations based on what I was looking for. I ended up getting the mini egg rolls and the combination pho with brisket and the beef meatballs it was very delicious and everything came out hot and fresh! I will definitely be back and the prices where very reasonable as well!"

"UPDATE 4/21/23: I went here today for crawfish and at the bottom there were snails found. An employee also saw the snails and brought it to the attention of the kitchen. We wanted a refund for finding snails meaning the crawfish WERE NOT CLEANED. They then tried to say they clean their crawfish 3 times but obviously not. I have NEVER had crawfish with snails in them in my entire life. Tony the owner was called and he did not want to give us a refund. I was once a regular but I will never be returning. Especially after finding out how they really treat their staff behind the scenes, no wonder they dont properly clean the crawfish and cant offer proper customer service over $30. Take your business elsewhere where they actually care about customers and staff. Went here twice. On March 12/22 at around 6pm the dining area was small and it took a while to get my order (2 pounds crawfish, side of crab legs H-town bang medium spice 2 corn & potatoes ) but the flavor was amazing and worth the wait. Came again (March 20 around 1 pm; tried saigon heat flavor and liked it also) today, they extended the dining area and the service was much faster and efficient. Tried the head on shrimp and they were big, flavorful, juicy and easy to eat. Everything was good once again so I will make this my regular crawfish place. As you can see the crawfish were huge and none were small or mushy which was a big issue for me when trying other seafood places. Overall 5/5 especially with the improvements to the restaurant within one week. All the flavors are saucy except for the cajun according to the employees. Will try the cajun flavor next, I have high expectations."

"Came here for dinner and was not disappointed ! Their egg rolls came out hot and fresh and were little bites of joy. I ordered the crawfish and really enjoyed their flavor options. If you are a spice lover this place will not disappoint. My husband ordered a burger and their fried rice and enjoyed them both but had to take most of the rice hime because it was a lot of food! This place doesn't do skimpy portions. They also are participating in Houston Restaurant Weeks so if you're looking for a place to try with some great food I'd recommend this place!"