Firestone Complete Auto Care

"Tried to bring in my vehicle for an alignment, but was told I needed an appointment and the service takes about an hour. I set one up for the next day at 1 pm. Dropped off the vehicle at 12:30 and waited in the restaurant across the street. What is the point of the appointment, if it's 2:30 now and my car is still in the spot I left it in? Unless you plan on leaving your car in their possession for 24 hours, I'd recommend a service center with more than 2 techs trying to run the shop and service desk at once."

"Morgan, the gentleman that helped me at the counter was very professional and polite. He explained to me what was found and what needed to be repaired. He did not try to sell me on anything extra. I am always comfortable going to that location. You can always find cheaper, but you get what you pay for. Just get it done right the first time."

"I had an emergency situation when my chevrolet silverado dashboard break icons appeared and the computer system disabled my breaks. Justin was able to assist me with no problems and I was back on the road. Justin and staff were very professional. Thanks again!"

"Philip and his team always do a great job. Professional from start to finish. Please reward Philip if you can in any way for showing genuine care and always giving great performance from his crew. Sincerely, Rich Behrens"

"I was trying to find a place nearby to see if someone can check my tire light and I went to Firestone and the gentleman at their front explain to me what was going on and gave me prices and estimates in case I decided to get the service done there. He suggested to go to another place because it was cheaper. I appreciate him doing that because he cared about prices instead of business. I will definitely be going back if I have any other issues. I wasn't sure if he was going to cost anything for them to check but he said it was complimentary so that was very nice."