Dillard's 3821 South Cooper Street, Arlington, TX 76015

"Worst Customer service I have ever experienced ask to speak to a Mgr at the customer service desk. The young girl very polite call the ASM by the name of Keylan who arrived with an attitude without introducing himself. told the young girl “ is this what you got me for? When I told Mr. Keylan that all I was asking for was store credit and that I had my receipt he denied to do an exchange said the shoes where damaged I told him that was my reason for trying to exchange them. when we bought the shoes they gave us the display one as the store did not have another size 6 and we where told we could exchange within 30days at any Dillard’s with a receipt. He simply refused to help when asked for a corporate number he refused to provide me with any information. The young lady that was there did provide me with the numbers which I will be filling a formal complaint as well."

"My recent Shopping Experience at Dillard's was very enjoyable and productive. Needed formal wear for upcoming Family Wedding. We found everything we needed for all members of our entourage! Even found a dressy outfit for my 5-month old Great-Grandson! Some items were single or double-discounted, and the quality was top-notch! We all were very pleased with our purchases. I recommend Dillard's highly!"

"My experience in the Women's Department for Plus-Sizes was a very enjoyable one. Vickie was absolutely fantastic!! She helped me find what I needed for my son's wedding and she didn't stop until she knew I was completely satisfied. She is a real asset to your company especially in this day and age when customer service seems to have disappeared and most places are really self-serve. I will come back to replenish my wardrobe after losing 60 pounds and not having shopped since way before Covid. I look forward to seeing Vickie again."

"The high end store in Parks Mall Arlington. All big names and brands are available here. Very expensive store but very neat, clean and well organized. You will love to see the store from inside at all levels. A very huge inventory to choose from. Specially cosmetics and perfumes section has all big brands and all new varieties."