Charlotte Russe 3811 South Cooper Street, Arlington, TX 76015

"I asked very nicely if they had a bag to put stuff in and the 3 ladies at the counter just looked at me without giving any answer so I asked again and they just nodded. As I was turning around, the lady at the register said "like we got carts and or what" extremely rude and forget customer skills, they don't even have the basic manners. Idk who the manager is but they do not care about their customers or even how the store is organized. This was on 11/12. I would recommend to go to another location then dealing with rude employees."

"0 customer service! Manager is mean and needs to learn about how to treat customers. Exchange policy is unacceptable and YOU CANNOT get your money back!!! Quality of clothes is very poor! Would rather order from China than here!"

"Terrible customer service. Couple of girls lacking professionalism by talking about their personal business during the entirety of my transaction. I thought they would wrap it up, but they carried on as if I wasn’t standing there. I asked a couple of questions and they just pointed me to the general direction and carried on with their conversation. The worker locked up doors after I left, which was 20 minutes before the stated closing time. Not sure why it doesn’t click for these young people that your patrons are the reason why you get to have an income. Definitely never shopping here again. Return policy is exchange or store credit only even though you cannot try things on."

"I love shopping at this store, they have the cuttest outfits and jeans that fit you perfectly. I love the custumer service, the place is very clean and organized, the clothes is up to day in fashion and is really affordable. The girls at the register are really nice and patient..."

"It's sad to see this store close out. I used to be able to find nice gifts for my girlfriend but now since their closing things are even cheaper almost 70 percent off! Tues 25 of March I went and i purchased sandals from 35 bucks to $10.80!"