Popeyes Louisiana Kitchen 16722 West Grand Parkway South, Sugar Land, TX 77479

"They are not very welcoming at this location. Two of the four entrances were locked, long wait time for placing and receiving my order, and to my surprise the lemonade would be extra. Plus, they forgot my sauces. Atleast my food was hot. Definitely using the drive thru next time. That's if I do choose to come back."

"Extremely disappointed with the service at this location. My wife ordered through the app and went through the drive thru and purchased two individual meals and a 12 piece tenders for later. When she got home, she discovered that they had left out the 12 tenders. When they were contacted, they only offered to credit her back points for a 2 piece meal. I will never stop at that location again."

"This place is so dirty. The food is horrible. Never again."

"We are NEVER eating there again!!!!! We recently went a few times and one time was through the long drive thru line at one location but this time we went here but ordered online for drive thru pickup and with nobody being there but the workers, we still had to wait around 15 minutes. This most recent time that we went, were told we had to wait 12 minutes and to go park unless we wanted regular instead of spicy. If I wanted regular, I would've ordered regular. We parked and it took 6 minutes for them to bring it out. You would say, "well, that's a good thing", oh NO it was NOT!!!!!!! Come to find out, it wasn't fully cooked and got everyone sick. We couldn't figure out why we were sick until we thought about it and realized we all ate the same tning for dinner and then went to look at the leftover chicken and discovered that it wasn't cooked all the way. How in the world do you serve undercooked chicken of all things?!?!?!?!?!?! You're a chicken place, you're supposed to know how to handle and prepare chicken. I'm just glad that nobody had to go to the hospital but I lost the money that we paid for the chicken (we only ordered chicken and no sides) which was $32.46 and the gas money to go pick up what made everyone sick and to sit in the parking lot and wait. They didn't even include napkins, everyone knows you need napkins when you eat fried chicken or any condiments but it's whatever, we don't have to worry about them anymore since we'll be going to KFC from now on. Gave it one star because that's the lowest it goes, they should be so ashamed and embarassed"