Chick-fil-A

"This location does not answer the phone. I waited in line to get a chicken mini tray and when I got to the window at 10:31 they said they were no longer serving breakfast unless you called ahead. Explained situation to location down the road about 5 minutes and they will have a small mini tray ready for me. This is not the first time I have had a rude experience in this location and the 2 managers are the start of that. I will get the trays from the Schertz location from now on."

"Well I guess I didn't know the rules but after tasting my blended coffee, I was unsatisfied with the watered down appearance and flavor of it. Mind you I do just receive it within 1 minute so I didn't let it just sit there. I asked husband to return and a guy working behind counter with black shirt stated they don't do refunds nor replacements. "Even though it's the employee mess up for a poorly made coffee?" He stated he was the manager and there's nothing he could do about it. I'll have to purchase something else. We'll that ruined everything for me and will not recommend nor return here....unless this is really their policy and that's why this separates them from other food chains in being that strict about things. Idk no explanation was given from him."

"Zero stars for service. Ridiculous !!! Respectfully this location is NOT the best. It needs a lot of HELP. I spent 35 min in the drive thru line for breakfast. (9am)(Dec 14,2023). And when I got the window the girl forgot half my order and addressed it in the most disrespectful way. Saying I had to pay for what was missing but it was her mistake. Hands in her pockets, no eye contact, no “my pleasure” and eye rolling. I spent 20 out of the 35 min at the window watching her just stand there not helping employees, just waited for my order to come lay in her lap. This was not the only time I spent over 30min at this locations chick fa la line or had them make a mistake. So if a manger see this I would advise you to address this with the employee working. I would not like to encounter anymore rude employees especially at chick fa la. So disappointing"

"Constantly getting this from this location. They always give you half of what you order but make no mistake they take my full payment. Tired of spending money here and so I won’t. Come here if you want to pay full price for half a meal, they won’t disappoint you at all."

"This location is pretty typical of what you're going to find in most Chick-fil-A stores. It does seem a little bit rundown and the entire north side of the eating area is screened off as it appears to be used for meal prepping for lunch orders going out for delivery. The drive-thru line is exceptionally long as you can imagine but it would be nice if more open and usable. The play area is also shut down and closed off with a black tarp up on the inside so you can't see through. I think they need to give this place a remodel so it's working better for their current functions."