Dairy Queen
12902 Bandera Road, Helotes, TX 78023
About Us

Dairy Queen is a popular food establishment located at 12902 Bandera Road in Helotes, Texas. Known for their delicious soft serve ice cream and signature Blizzards, Dairy Queen offers a wide variety of treats and meals for customers of all ages. With a cozy dining area and friendly staff, this restaurant and store is the perfect spot to satisfy your cravings for something sweet or savory. Whether you're in the mood for a classic DQ cone or a tasty burger and fries, Dairy Queen has something for everyone to enjoy.
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Hours open
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 11:00 PM
Saturday:
10:00 AM - 11:00 PM
Sunday:
11:00 AM - 10:00 PM
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Reviews
"I have had such a long week. I know it's only Tuesday but I have. My boss is driving me CRAZY and it's my week to put in overtime. Anyway came by for ice cream and the employee at the window complimented my crystal pendant because he had one too and it was the first pleasant thing that happened to me today. Hope he has a nice evening!"
"All I can say is do better Dairy Queen! This is not worth $10"
"Yeah I'm giving this a one star, we ordered through Uber eats and my order was wrong I had 4 ice creams and all were right but one. The manager on duty argued with me saying the Uber eats driver messed up and grabbed the wrong one.... Okay so if all my ice cream but one is right how the hell did Uber mess up. Like he flat out argued and hung up on me. Just disrespectful and rude."
"UPDATE 10/26/23 **I’m changing my review to 1 star. This location is a disaster. They need to do something. I ordered 4 blizzards the other day and they weren’t even full. Halfway mixed. Ice cream was plain vanilla halfway down. The last time I was inside the location (maybe 2 months ago)…during $.85 blizzard on the app, the place was so filthy and disgusting. The food/prep area hadn’t been cleaned in forever. I feel that’s why the inside is always closed. They don’t want you to see the mess that it is. We ate at a DQ in Illinois on a vacation just two weeks ago and it was clean and the blizzards were great!! I’m not sure what is wrong with Texas DQs, but they’re disgusting compared to the rest of the country. I will NOT be returning to this location anymore. Nor would I recommend it to anyone. ———————————————————————— I’m not sure why the lobby has been closed for so long. Wish they’d open it up to eat inside. The drive thru is AWFUL and takes forever. We don’t live near here but it is one of the closest DQs to us if we’re out running errands. Yesterday. I called to order a birthday cake for my daughter. The guy on the phone took my order and explained to me what we’d get. A blizzard cake. Which meant all of the cake would be made like a blizzard, mixed together. I even asked if there would be layers of ice cream, then the brownie fudge crumble and more ice cream and he said no. I asked if they had a Princess design and he said yes. I asked for the border to be done in pink and purple (her favorite colors) Went to pick it up today and the lobby was still closed. When I pulled up to the speaker and said I had a cake order, I was asked to park and they would unlock the door for me to come inside. I’m glad I did! The cake was totally wrong! There was no Princess design and the cake barely had any blizzard spread across the top. It was also lacking the brownie and cookie dough I asked to have added into the mix. The manager, she was more than helpful and polite, so she absolutely saved this review. She did the best she could to accommodate the situation and apologized for the mix up. Since it was my daughter’s birthday today and she wanted a cake, I still got it. It was simple, but yet still pretty. Not at all what we thought we’d get. I will try out this DQ again sometime. But maybe in a couple months. I really hope they can get the lobby situation figured out and the really long drive thru wait times. As well as communication from one person to the next. But I’m glad there is a good manager there willing to work with the customers to make things right. That means something to me."
"Placed an order at 1:54 pm, only people in the restaurant, did not receive food till 2:15. Simple burger and chicken meals. Needless to say, if I am dropping $20+ for this, I will find better. Hard pass for future visits."
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