McDonald's

"Ordered and paid for a cheeseburger with no cheese. Couple years ago, I ordered hot mustard, and got honey mustard. McDonald's needs to teach its staff to actively pay attention to detail."

"We’ve had good experiences with the manager here. However, they ARE NOT OPEN 24 hours. Please update your times. We’ve come so many times at 2AM just to be told the kitchen is not open or the systems are down."

"Your staff cannot speak proper English. They mess up the order half the times. Also, how is your drive through a drive through when you have a person who carries the card to the window and another person employed to carry the food to the car. I suspect you are overemploying staff that's not qualified."

"“I’ve had better” We were excited when the self order menu had the double home style because a lot of McDonald’s are missing this. It’s the only thing I order so when I order a double home style with double cheese and receive a single. Imagine my disappointment. Well we are not done: I went back and waited for someone to come to the front (it took a couple minutes and there wasn’t a line in front or at the window) and explained that I would like another patty and cheese; then showed him the tag on the burger that had my correct order double homestyle double cheese. 5 mins later I get the same burger back. I go back and ask again for my correct order. 5 more minutes and I got the burger. It had very little homestyle sauce by this point but I felt there was no point waiting five more minutes for it to be fixed again. My real issue besides the two unsweetened teas we had to return for our proper order of sweet tea is that this is the fifth McDonald’s to mess up my homestyle order. What is so hard about reading the tags. Most of America has worked in a burger place at one time or another. This is not hard. If Whataburger or Wendy’s didn’t read their tags they wouldn’t have near as many options as they do, but McDs has less options and never gets my order right. Train better! Do better! My kids like your nuggets or I swear I wouldn’t come back. It sucks to feel second rate at such an established fast food place."

"Guy working the drive thru window at midnight was absolutely horrible - laughing and joking with coworkers and taking his sweet time while the line has 20+ cars waiting. I went to pick up a doordash order and he said they were working on it. Checked back 15 minutes later, once again he said they were working on it. 24 minutes into waiting, I check again, and he, FOR THE FIRST TIME APPARENTLY, turns around and the order has been sitting on the shelf behind him the ENTIRE time. And guess what he does? Apologize? Nope, he laughs. He thinks it's funny. The order was received at 11:54. It was not given to me until 12:27. The employees here just cannot be bothered to even pretend to care about their job and face zero consequences for their poor attitude and incompetence. Absolutely horrible service and poor training on the part of management."