Grazie! Pizzeria

"The customer service was good. But the pizza was really bad. It was undercooked, barely any tomato sauce, and it was dripping with oil. Even the italian sausage didn't taste good. The slice of pizza would fall apart when you just hold it up. I had a bad feeling the pizza wasn't going to be good when a person dining in was complaining that the pizza was undercooked."

"I've been eating Grazie since the day it opened. I recommend them to everyone. I want to see local businesses in Manor succeed. So it pains me to write this. Last night I ordered two pizzas online. I arrived 25 minutes later to pick up my order. The atmosphere inside was chaotic and negative and left me feeling very uncomfortable while waiting to pick up my pizzas. I drove home with my boxes, excited to share pizza with my family, opened up the top box, and it was definitely not what I ordered. The bottom box was the same: definitely not what I ordered. Then my sister pointed out to me that the name on the side of the box was also not my name. I immediately drove the pizza back to Grazie's, knowing that there is someone out there who is waiting on their order. The one I drove home. Grazie took my incorrect boxes and straightaway gave them to a man who was waiting on his order. They then gave me my boxes, which I checked to make sure they were correct. They appeared to be correct. One of the pizzas was folded in half. Whatever, it's still pizza, right? So I get home and by now we are READY to eat. I pull some slices out of the first box and yall, it is so thin. Thinner than a saltine cracker. This is not the Grazie pizza that I am used to. I even remarked to my sister: "Had I known that they were going to make them this thin, I'd have ordered two." I gave the other pizza to my friend. I had ordered a Flag with extra spinach and substituted regular cheese for VEGAN cheese, because my friend is vegan. A couple of bites into the first slice and her stomach is angry. It's not vegan cheese. Dairy on a vegan stomach does not sit well. You lactose intolerant folks know how this goes. Oh and there were like 12 leaves of spinach on it. So now I don't have dinner for my friend. I considered calling, but what good would that do? I offered to re-order a pizza and pick it up, but a third trip to Grazie on the chance that this order will also be wrong did not appeal to me. I don't know if they have a new Pizzaiolo. I don't know if they are cutting dough and produce costs by making razor-thin pizzas and ignoring orders that ask for extras. I don't know if they just don't give a damn anymore. But this is not the Grazie that I know and love. Customers pay quite a bit extra for Italian style pizzas with quality ingredients. I got none of that last night. I'm actually embarrassed to say how much I paid for such a poor quality product. Never again."

"Absolutely love this pizza place!!! They have fun, inventive pizzas with tons of flavor!! They have a nice selection of drinks as well, including beer, wine, Prosecco and soft drinks. I’ve also had a cannoli and it was AMAZING!!! They also have great lunch time specials that change."

"I wish Google had a haptic scratch and sniff feature. The smell when you open the box screams quality. Everyone here at the house loved it. Can’t wait to try some of their other pizzas and lasagna."

"I got the lasagna to go and right away you could smell how fresh the sauce is. I loved the sweetness and the taste of the meat and ricotta. The prices rival those of the pizza chains in Manor. It feels great to support a local business while being rewarded with worthwhile flavors. I love the convenience of being able to order online with cash. The interior is pretty and looks relaxing and my cashier was super friendly and helpful."