Starbucks 9300 South Interstate 35 Frontage Road, Austin, TX 78748

"Tuesday 8:28pm cashier just added $1 tip to my total and did not give me a receipt. My total was 6.28, she purposely charged me an extra dollar to tip herself. Please check cameras, she must be doing this to a lot of customers. I don’t mind tipping but I should not be forced without my permission."

"Came in to get a chai latte with oat milk and I watched the barista pour my drink short and fill the rest up with hot water. I was running late for work and too embarrassed to ask them to remake it. So I have a watered down drink that was almost $8 that I cannot drink. Very disappointing service and I won’t be back to this location."

"It was my first time stopping at this location. They had a system like all other Starbucks (place your order and wait until your name is called), but it wasn't working well with inside customers. It appeared that they were prioritizing app customers first, and the orders were sitting there clogging up space on the counter in alphabetical order. There were a few tables and benches against the perimeter of the store for dining. However, it didn't seem as cozy and inviting as other Starbucks. After about 15 minutes of waiting, we received our three simple drinks (medicine ball, apple cider w/caramel only, and latte)."

"Closer to my house but I won’t be back. The staff just acted like they couldn’t care less and just gave an off vibe. Then when I got my food, they didn’t even let me pretend it was fresh, it was still in the plastic bag they get it delivered in, with the normal Starbucks sleeve on-top. Nothing was made wrong just a depressing vibe overall"

"They’re Back open and it looks nice, but they forgot some key things: AC isn’t that strong as it was before renovation, wifi was having problems to start the hook up, then the brand new outlets don’t work cause they forgot to plug in the main chair plug into the wall….. had to plug in my laptop behind the chairs- there’s a hidden main plug but someone was sitting down so it was hard the move the seats an inch. The workers are still great and service is still as great as before. Even during peak hours when it’s super busy you can tell they’re trying their best. If you come a few minutes before a certain time during the day (not gonna say)nobody is here for a good 5-8 minutes which I like and I get my drink in 1 minute. My favorite Starbucks cause they actually are attentive to your order and listen when I ask for easy ice"