Starbucks 6816 West Gate Boulevard, Austin, TX 78745

"Extremely speedy service for so early in the morning. The staff was quite friendly and welcoming. Got in and out even tho I was a little early. Just make sure to give them time to make drinks before arrival. They can and do get busy."

"I don’t recommend anyone coming to this location as the customer service here is terrible. I usually come in ordering food or drinks but since it’s been cold outside, I’ve been ordering a cup of hot water to go. The manager or lead, whoever she is higher up, yelled at me stating that I can’t “make food inside” when I simply told her that it’s just supplements. She assumed that I’m making food when all I’m doing is mixing my supplements together. First of all, I don’t bring outside food into a public place and instead of assuming, why don’t you ask what do I make at the table? I’ve always asked for water at a lot of Starbucks, AND never had any issues. Why does it matter what I’m doing if it’s not disturbing anyone? She should be more concerned about the store, and making sure orders are complete. This is also the same person who yells at her employees behind the counter especially when they are busy. If Starbucks has an issue with giving out hot water then that’s fine but I’m not doing anything to anyone while I’m at the coffee shop. I’ve been a loyal customer for years but I will not return to a location where a manager has an issue with what I’m doing at the table. Assuming things get you nowhere in life. But besides this, I wouldn’t recommend this location. There’s always an issue here between customer service, lobby being closed at times, short staffed, overhearing that customer’s orders are made wrong, etc. Save yourself and just go to the next Starbucks location."

"Just picked up 3 chocolate croissants for the family. Definitely the worst quality I’ve experienced from this location. These croissants are clearly expired and should not have been served. Weird texture, discoloration of chocolate, just bad."

"The best Starbucks ever. Staff are just too kind and working hard to make you happy. Never had one single issues in a hundred times. Quite a large seating and outdoor patio too. Drive-thru works perfect as well. Great place for Zoom-ing and meet ups."