Starbucks 8515 Gulf Freeway, Houston, TX 77017

"OMG this location!!! starting from the Manager Michael and specially Mckenzie and my héroe Shaen saving my "portable office" that after meeting with a friend, we chat & eat & have fun, time went through and I left my clear back pack w laptop, chargers, ear buds, connections, important agendas, ... Untoyched, for 72 hrs, actually guarded meanwhile, I was working for election day. These are the Kindle of people, caffees, food we want for us, and our beloved. Honesty, politeness, símiles. Blessings for them and you'll come and hang out here!!!"

"I ordered my drink on a personal cup. When I came to hand over my cup to make a drink, the staff gave me another ready-made drink in a venti cup. The drink he gave me was superficial and asked me to pour it into my cup by myself. I asked him if he could put another drink back in my cup since I ordered it in a personal cup. Then he poured the ready-made drink straight into the sink, he didn't even hold my cup and did everything in a shaker and poured it into my cup and added some whipped cream is like an ice cube. He made my drink in an unpleasant attitude and used force to do everything. I asked him why he made my drink like that, and he read through what I ordered. Thanks for reading but I know what I ordered. I think his work attitude is really terrible. Did he receive training before working? I had to ask someone else to remake it for me. I often order drinks here but today I met an extremely bad employee and had an extremely bad experience here. If that person doesn't want to work properly, then don't do this job anymore, it will greatly affect the store and other employees."

"If I could give this Starbucks zero stars, I 100% would. I’m writing this review as I’m sitting in the drive thru line. There’s about 15 cars in the drive-thru and it takes about 20 minutes for them to get through one order. The line has moved once since I’ve been here. Im currently timing it, and I’ve been at a standstill for 15+ minutes. The parking lot is terrible and because they take so damn long, no one in the parking lot can get out, but they try. Im honestly shocked that my car hasn’t been hit since I’ve been sitting here. Not to mention, the people who work here are rude as HELL, SLOW, and they constantly have the lobby closed. WHY?! I hate this Starbucks so freaking much. DO NOT COME TO THIS LOCATION."

"Good place to get in and out. Not so good to sit and relax. Too bright inside and noisy outside."

"If you want a good experience, amazing customer service, employees who act and work with common sense..... don't come to this location. This is the worst starbucks on the planet. I placed a mobile order at around 5.40am when I was getting ready for work. Got to the location around 6.20 it was raining (I always order early so I don't have to wait,). I get to the door and it's locked which is odd cuz it's 6am, online it says there open so I'm like this is odd.... I knock on the door becuase it's raining and I'm outside trying to go to work n get my coffee real quick. They refused to open the door n pointed to the drive through.... the line here is always long that's why I do mobile if I'm ever cursed with going to this location as I was standing in the rain and couldn't wait any longer i left.(wet & drink less after I paid for one) I called n spoke with a toval/tovel and he was the rudest person I've ever spoke to he said no worries you can come to the location later n get my drink n I said I need it now why would I drive all the way back here to get a drink I want a refund. He then stated he couldn't give out any refunds and I need to call customer service, I asked for the number and he said he didn't have it n he hung up in my face. The only thing I can say is statbucks if your reading this close this location immediately it is terrible."