Freddy's Frozen Custard & Steakburgers

"Normally I love Freddy’s but lately they have been lacking. Today threw me over the top with the lack of quality service when I was told they were “out of custard for the night”. So I will see you tomorrow morning when y’all open to confirm Kayla G was in fact not lying."

"This is a great little burger place similar to steak and shake without them actual waitresses. Their fries are a must as they are shoestring fries and they come in various forms i.e.chili cheese, covered in gravy, or regular. Their burgers are good as well, smash burgers with a nice crisp on the edges. The shakes are very good and also a must when visiting. I've been visiting this location for a little over 5 years so basically since it was built lol. I would definitely recommend it to anyone that's hungry."

"Didn't even order. While waiting in line, I started looking around at the condition of the establishment and was immediately appalled. 8 customers total in the building, not busy at all. Not a single clean surface in the building. Trash on tables, trash on the floors, all trash cans overflowing. A giant soda spill on the floor just left there with no sign or anything. Half eaten food on trays sitting on the pickup counter where you pick up your food. While typing this I've witnessed 2 customers pull napkins from the dispenser, wet them in the soda fountain just to clean off a table to have somewhere to sit. 18 open tables. Wow. Just awful. Where's the management team??? As for my family members that DID decide to eat, disappointed to find that when they finally received their food, the order was completely wrong. Sunday 11/12/23 7:00pm."

"Cleanliness issues. For the 45 minutes we were there nobody came out to clean. A dumped soda sat on the floor that was already spilled when we arrived, and nobody came to clean it. Tables weren’t being cleaned. Garbages were full. French fries were overdone. Overall not a great experience. Probably need to look into better management."

"I ordered the #1 combo (Double Cheeseburger, fries and med. drink). It was around 6:15pm and they weren’t super busy so my order was taken promptly and the food was out super fast. The cheeseburger was cooked perfectly, the fries were delicious. They have the real thin, crispy fries which I love. The staff was upbeat and friendly. The only thing that prevents me from giving this experience a 5 stars instead of 4 stars is the cleanness of the place. Several dirty tables and the floor needed a good sweeping. I stayed for about 30 minutes and no one ever came out to the floor to clean. They might have been short handed and I know how challenging it can be to run a restaurant. I’m sure this is not the norm so I look forward to coming back and hopefully revising up to 5 Star!"