Shottenkirk Ford Granbury

"Our sales person Kat was just the best! She was polite and professional and worked so hard to take care of us! Everyone at the dealership was friendly and made our experience great! We will for sure be back!"

"Buyers beware and be prepared for a magic show full of smoke and mirrors. PLEASE READ THIS WHOLE STORY. I reached out to them after seeing a vehicle listed for sale online. Price looked good, I made a phone call and talked to a salesman who was very helpful. I was going to be trading in a vehicle, so the price they would offer for my trade was important. I am out of state, so this was all over the phone. Once I provided photos and my vehicle info, I received a pricing sheet with a purchase price less my trade. The trade price they offered was low, but in the ballpark of what other dealers were offering. I agreed to the price, but asked if they would extend the used car warranty to 12 months. Was told that I would have to wait until Monday when the GM was in. So today is Monday; I called this morning, was told the GM was not in yet, but it shouldn’t be a problem. Waited another 3 hours; no call. At this point I’m starting to feel a bit skeptical of the situation; so I call back; ask to speak to the sales manager; who proceeds to inform me that there are many other offers on the same vehicle; 8 to be exact. One you from out of state is wiring money today, just waiting for the cash to come in. First I am hearing of all these other offers. When I tell the sales manager I’m ready to sign papers right now; they tell me the GM redacted the offer they gave me on my car on Saturday and now want to offer $9000 less on the trade, which is insane. I send over the details from their OWN WEBSITE with the trade value, they don’t respond. I have not been told the truth once. Shady, dishonest, totally in alignment with the other reviews for this dealership."

"I most definitely Recommend This place, I had a great experience here buying my new 2023 Ford escape, and my husband bought a 2023 ford F150! ask for Keegan Ivins He went over and beyond to Help Me and my husband get exactly what we wanted! Thank you all for a wonderful experience."

"Thanks to Beau for guiding me through getting a new car today! He was very informative during the whole process. I couldn’t be happier with my new 2023 Ford Escape ST-Line. -Renee Huggins."

"Hands down to Charles for getting us hooked up with our 2017 tahoe!! He was by far the best salesman I’ve come across in awhile!! He made our experience very peaceful and stress free! Thanks Charles!! I would definitely recommend him to all my friends and family!"