China Island Grill

"Had a very frustrating experience today where we thought we were ordering for pickup but then received a call from the store confirming our address for delivery. We looked at the receipt and were charged for delivery so we thought it was all good. We waited an hour and at that time missed a call from the store but were told everything was fine when we called back. Called after an hour had passed waiting on the confirmed delivery and then called the store and they tried to tell me they didn't have an order for us at all. After reading my name and the confirmation number they still said they did not have my order. Finally, after spending 10 minutes on the phone with them, we were informed we would have to come pick up the food. At the store, they assured me we were not going to be double charged or charged for delivery. But the total was still charging delivery and I was treated like I was lying so I had to show them the email confirmation that stated they were trying to charge the same amount as if they delivered. I had to argue and wait for someone to come fix the ticket and even had to show them my call log where I called the store back because they tried to blame us for not being responsive. We put the original payment information in online via card but then had to repay with cash at the store for some reason. I was told to check my account and come back if I was double-charged. Which I will be doing as soon as I drive back home. Very clear there is not good communication among staff, ticket prices are not checked, and they are more then willing to try and blame the guest even when we follow through to confirm everything is good to go. I would like to add that as a pick up order we never received any type of notification that the meal was ready at any point in time. Very disappointed."

"Great little Chinese food cafe. Excellent service, great food. Everything was fresh and hot."

"Had recently had lunch at China Island Asian Grill. During our meal we found the Orange Chicken and General Tsao's Chicken lunch specials to be pretty good. These are not dishes we can often find in Hong Kong so make for fun orders to try when in the States. Plates were fairly large portion, served with soup, rice and egg roll. Chicken was prepared just fine, both plates had a lot of sweet sauce and tasted good."

"My favorite Chinese restaurant in the Flower Mound/ Lewisville area. The food is always fresh and hot. The presentation is beautiful, the egg rolls crisp, and our favorite waiter, John, takes great care of his customers. It has a small seating area, but worth the wait."