Open Road Mini Parts, Sales and Service

"I have waited almost a year to write my review until my car was properly sorted out and I had time to reflect on my transaction with Open Road Mini. I purchased a used car from them in April 2023. I paid $2,000 over the asking price with a promise of a laundry list of things that would be done to the car, so that it would be 100% punched out and road ready, including cleaning the car up. When I arrived, Nick was really friendly, but every detail from that moment forward was a new disappointment. None of the work that I was told would be done to the car was done, the car was filthy, the 'new tires' it was reported to have were almost 10 years old. The car was smoking due to items that I was told would be repaired. I don't think they even changed the oil. I live more than 3 hours away, and his first offer was for me to return the car to him to do the work that he had already promised to do. He sent me a replacement valve cover, but it was a cheap unit from Amazon that also leaked. Ultimately I've been through the car myself and with MINI of Austin. I love my car, but it was not the car I was sold, and though I never received the added value I paid for, I was never offered a refund for work I paid for that was not completed."

"Open Road Mini is truly a standout business when it comes to Mini Cooper repairs and parts sales. This establishment has consistently exceeded expectations with their top-notch services and products. From minor repairs to major overhauls, the skilled technicians at Open Road Mini ensure that every job is completed with precision and efficiency. Their expertise in handling all types of Mini Cooper models is unmatched, making them the go-to destination for any Mini owner in need of repairs or upgrades. Moreover, their inventory of parts is comprehensive, providing customers with a wide range of options to choose from. With their exceptional customer service and dedication to excellence, Open Road Mini has proven time and again that they are unparalleled in the industry. They have set a high standard for themselves and consistently surpass it, making them the most trusted and reliable choice for all Mini Cooper needs. Overall, it is safe to say that Open Road Mini truly stands out as a business that goes above and beyond in delivering exceptional services and products in the world of Mini Cooper repairs and parts sales."

"Best place around 4 mini hands down Very fast And I mean very fast ( granny's big smilez)"

"Great place for all your many Mini needs. They treat you like family and treat your Mini as if it was one of their own. I wouldn’t take my Mini anywhere else, I am so happy they are only 30 minutes away from my home in Crowley. Nick and his wife make you feel like family and are passionate about what they do for the Texas Mini Community."

"Got a fair price and a good product. This guy is an enthusiast as well and understands the product of all recent Mini Cooper models since BMW purchased the name and started building them. Easy pleasant experience good communication"