Clark Chevrolet Parts

"Never on time always saying on the way the packages, also they look at u like ur asking for free stuff when u already pay for it you need to ask them twice since one will leave u there hanging to give u any anwers. They just pass the person one to another, 4 times when to waste my time and am still waiting."

"First time there purchasing a part. We had the worst experience ever. There was no customer service at all. We were told our part had arrived so we went a few days later to pick it up. We get there and they tell us that it didn't come in after all. So we leave after waiting and going back n forth with the guy that called us. Ten minutes later down the street they call us back telling us that they did find the part. That it was misplaced. It was very frustrating how everything was handled. Never going back there."

"First of all… the counter parts crew is amazing! Very helpful and knowledgeable. It was too bad the experience/service was brought down by the young male cashier. No greeting, no courtesy at all…. I even had to say “thank you” to him, for which he replied “mm-hmm”. Send the parts cashier to the back room to stock parts if he doesn’t want to be in the front counter interacting with customers."

"Went to purchase an extended warranty, as according to Downtown Express said it was about to expire 3 yrs/36,000 miles. My vehicle only has 22,550 miles and 3 yrs comes up 2/11/22. Well got good news, when my dad and I purchased it, we also added at the time and extended warranty for 6 yrs ,60,000 miles. AWESOME, covered until 2/11/25"

"The Parts department has a lack of work ethic and organizational skills. It takes them an hour to solve a problem that THEY made and then give attitude to the costumer because “it’s too early for a return of $” at 10:00am, followed by eye rolls and mutters under their breath. And someone in charge was out of reach the whole time, he was “busy”."