Starbucks 7606 Farm to Market 1960 Road West Commons at Willowbrook Shopping Center, Houston, TX 77070

"Shelby was very inconsiderate and “nasty nice” They sold me a stale Bananna bread in the drive through so I came right in and returned it. The first young lady who was helping me was very thoughtful and kind. However shelby was upset about having to help so instead of giving me a full refund she tried to keep part of the payment. When I politely pointed it out to her she said it’s because I didn’t bring in my phone which is how I paid. If this was true she should have giving me the option. So she makes me go back to the car to get the phone in order to get the full payment and then makes me wait to complete the transaction. It’s sad that we are being so petty and getting upset with clientele for not accepting bad products. I should have known something was up the way you all were pushing the sales. I was just trying to be nice when they kept asking to buy food. I just wanted a cappuccino"

"Came in for a drink to focus on some work outside of the house. Slow to get our drinks but there was a line and I think of ton of mobile orders. Chill quiet enviroment. Didn’t mind waiting since I was working on my laptop."

"I ordered the pink drink with lite ice and got the one in the first pic. I went back after I drank it in 5 swigs and they remade it completely, in a bigger cup, sans ice and gave me a separate cup of ice to let me customize it as an apology. Now that’s customer service."

"I frequently hang around here as this has a nice vibe. The cafe itself is clean, very well kept. Always been greeted with welcoming smile. The Chicken Caprese Panini is our favorite. In terms of coffee I always found them perfectly made that you expect from the brand. Great place to hang around with friends and family."