Macy's

"Macys is my go-to store for perfumes, name brand perfumes. They are expensive but perfumes last for several months so they’re still good buys. Many times there is a sale on perfume sets, in store or online. Recently I have purchased online nice-smelling perfumes (small bottles) for as low as $10 for give-aways. I also buy my shoes and Guess purse here, especially when they are on sale. There is an ongoing sale on fashion jewelries, shoes, a few purses and branded sunglasses In recent years, the children toys section carry brands such as Lego and Barbie. It has also a new clothing line called On 34th. Their Backstage on the 2nd floor is a shop for discounted items. That review above was written some months ago. I have to add this review because of tonight’s fun joyful experience with Claudia, the store associate at the jewelry section. I went to Macy’s looking for a gift for a co-worker whose favorite store is Macy’s. Claudia asked me if I needed help… and all-out help she gave me. From giving me a heads-up on one brand’s jewelry tarnishing to holding my items as I looked around to helping me choose the gift to teaching me “No pase nada”. She was such a joy to interact with I could not help laughing despite the fact that I had a missing tooth cover. It is to her honor that I am making this edited review. Despite the tiredness she must have felt for being on her feet all day long, she still managed to exude a spirit full of joy and to serve with graciousness. Claudia, thanks a zillion for the happy moment shared with you!"

"Busy as usual. Had to wait a lot. Got what I needed and left quickly. Next time I'm ordering online. Too many people."

"If i Can out 0 stars I would! This was my first time EVER at a Macys. I went in specifically looking for a Dior cologne for my son. I specifically told the lady what I needed. She for some reason showed me another item not even in the same brand that I specifically asked for and charged me $135. Then I realized this wasn’t the item I wanted and asked for an exchange. Keep in mind I haven’t left. She instead refunds me ( that takes 3-5 business days to go back into my account) and recharges me $155. So I spent $290 all at once 2 days before Christmas. So those 3-5 business days to get my return are going to be extended due to holidays hours. Worse experience I’ve ever had and I was forced to cut my Christmas gifting because I was now out $135. I’m upset because I specifically asked for the dior and got another brand and I specifically asked for an exchange not a refund Christmas was ruined for me this year"

"The store's elegant ambiance, attentive staff, and diverse product range create a delightful atmosphere. From high-end fashion to quality home goods, Macy's offers a curated selection that appeals to a broad audience. The regular sales and promotions make luxury affordable, and the loyalty program adds extra value. The well-organized layout enhances the shopping journey, and the emphasis on customer service is evident throughout. Macy's commitment to inclusivity is reflected in its diverse product offerings and sizes. The seamless integration of online shopping and in-store experiences sets Macy's apart in the retail landscape. Whether shopping for a special occasion or everyday essentials, Macy's delivers sophistication, style, and excellent customer service."