Jack in the Box 509 Central Drive, Azle, TX 76020

"Very happy with this location! Ordered online and order was fresh and ready to go 10 minutes later! Our order was correct and everything was delicious! The gals at the window were very nice and prompt. We will return!"

"The manager jayci or employee was phenomenal. Took care of my families order and took care of any of our needs we had. Went completely over and beyond to make sure we were set with our order. If she is not a manager she is manager material."

"It’s never clean inside. Workers are always playing around while food takes an unreasonable amount of time. I have never been here and got my food in less than 10 minutes. It always takes close to half an hour. I try to avoid this location. Update: just got my chicken sandwich. They forgot the Swiss cheese. And it was extra sloppily put together."

"I got in the drive through at 7:47 pm. After 16 minutes of the line not moving with 3 cars ahead of me I called and was told we only have 3 people working. Ended getting food 29 minutes later. The issue at hand is now I’m stuck in a drive through line and can not get out. I would think if your short have a car pulling the parking lot and have them wait like almost every other fast food restaurant. I had cars in front and behind me. Main thing it being stuck in a line for almost half an hour."

"I was told about the chain while at a rest area, and was told their burgers were good. But prior to that I have never heard of Jack in the Box before this visit. The lady in charge when I was there seemed new to managing a restaurant. The person taking the order seemed really new. Taking that into account though I was not impressed at all. The restaurant was clean inside, along with the men's restroom. I ordered a burger with only mayonnaise instead of ketchup or mustard. Unfortunately it took forever (close to 7 minutes) for my food to get made, and it was only mustard. The person that took my order did apologize and got a second sandwich made to replace it. The young man (order taker) was talking to me apologizing again after getting my sandwich remade when the lady in charge came over and interrupted him talking to me and just said go do (I don't know but make something for a different customer) even though the young man was trying to make sure my meal was correct now. The lady in charge just looked at me then went away also. It just made me feel like I don't care if your food is correct or not. Before my food was made, I was given a cup to get my drink. I was able to get my drink but could not find straws. I tried to get the lady in charge's attention to get some more because they were out in the customer area, but she only looked at me twice while bagging food for the drive through and never acknowledged me. I know all people have bad days, get overwhelmed, or something. I don't want to sound like "don't ever stop there" but the only good part to me was the fact that I could tell the young man was new and was really trying to do the best her could. The quality of the food was ok, such as no brown lettuce etc. The sandwich (both the original and the remake) were room temperature. The fries were a mixed bag of curly and normal fries completely cold. So in conclusion for my first visit ever to a Jack in the Box, I am going to go to someplace else the next time even though the young man and only contact with anyone (others were there but never talked to me at all, and only looked at me) tried to do, what I suspect was the limits of the training he received and was great, the overall experience was sub par though."