Starbucks

"Long story short, girlfriend and I ordered 2 coffees before leaving for work. Order placed a bit before 6am and the mobile app said order will be ready by 6:11. It's a 20 minute drive for me to the store. I didn't get out until 6:27. For 2 coffees. In no world should it take a half hour or more for 2 drinks. I understand it if it's busy, but there was one car in drive thru and one in store when I arrived. Also their app always claims to be out of stock on everything but ironically if you call and ask, they magically become available in the app. If you value your time don't go here. Staff is friendly, just don't seem to manage time well. I've had entire pizza orders placed and ready in less time than this took."

"Placed my mobile order at 6am this morning for 2 coffees and a banana bread and the app said estimated pick up time was 6:11 when I went into the store at 6:15 they only had my banana bread ready but no coffees. I understand I have a a lot that I order in my one coffee but I did not leave that store until almost 6:30 this morning. When I pulled up there was only 1 person in the drive thru and 1 person sitting inside it should not have taken almost half an hour to make 2 coffees and heat up a slice of bread. I am very disappointed with this Starbucks as I go to it regularly and have never had this problem. It made me late for work this morning and that's not okay."

"This is the only Starbucks that you have to wait 30 minutes for two drinks and nobody is in the lobby. Also, every time my drinks do not taste like they should there is a couple people that do OK though but these 2 girls all they do is talk and goof around I would avoid this Starbucks at all cost go to the one in Lake Worth you’re in and out less than five minutes. In Lake Worth, your drinks are always how you want them with no wait"

"This location is ALWAYS out of product. The baked goods, the food, the flavored syrups. You name it they’re out of it. I’m not sure who is in charge of ordering the supplies but they need some serious training and help. Even after checking the app to make sure the items were “available” I get there and try to order only to be told they’re out of the item! For management, if you can’t make your holiday drinks on double/triple stars day, you’ve done your job wrong. Then to say “don’t worry we’ll have more later this week”??? Later this week isn’t double/triple stars day. TODAY is. Are you going to give me the extra stars when you do have the product available??? I need to add that nearly all of the baristas who’ve taken my orders have been very nice and this is a management issue, not an employee issue."