Wendy's 425 East US Highway 377, Granbury, TX 76048

"The carpet was the dirtiest thing I’ve ever seen. Black with dirt and grease. The restaurant smells like a dirty mop. The food was not good. I had a salad that tasted like the place smells."

"Stopped for lunch today. The service by our cashier Jeffrey was awesome. He was attentive and courteous and has a great work ethic. As usual the chili was perfect. I tried the peppermint Frosty and loved it."

"Went thru drive thru after long drive into town. While we got our order quickly my husband asked before leaving addressing lady at the window If everything was in the bag. She replied yes. We discovered Our large chili was missing. Very deeply disappointed. Called the location rang rang rang. Finally voice-mail says we are not available. I proceed to Leave a message. Left word , no call back. Called back asked to speak to manager they kept me on hold for 10mns no one ever picked up. I hung up in frustration...Horrible experience."

"The manager, Jeffrey made the experience amazing. I was having a particularly bad evening and wanted some comfort food so I went through the drive-thru at 9pm today (sunday).. I was feeling discouraged and sad because of life stuff and When I got up to the final window Jeffery was the one who handed me my order and he took extra time to give me kind words and made my week. I will return just because of my experience with him!"

"The service was remarkably slow. I work at a local hospital and only have so much time for my dinner. When I paid I got no receipt. I got a number one single with a Coke When I got my food the fries were extra salty and cold. When I unwrapped the burger it was disgusting. Way too much mayonnaise and blood dripping from the burger. The bun was soggy. I ventured to take a bite but when it was pink inside it completely grossed me out"