Total Auto Repair

"An extremely helpful and friendly shop. A big selling point is that they offer free towing for customers, which has come in handy, since I had a wheel issue that needed to be taken care of. They do quality work and the front desk employee, Cheyenne, is always pleasant to talk to. My only issue is that they seem to be a bit forgetful and don't always get back to you with updates when they say they will. This is a minor inconvenience, though, and my experience with them has always been positive."

"I don’t usually do this but I do want to make people aware of what you are getting into if you start dealing with this shop. After 5 months my AMG is still not ready and they keep on coming up with stupid excuses then get offended when customers get frustrated after ive been told the mechanic is sick 5 times, after supposedly mercedes sold them pre owned parts and a bunch of other excuses. Shannon the “ general manager “ is unuseful she never knows anything that’s going on with cars, Brandon “ the owner” is as useful as Shannon, always gives his word saying that he will take care of it and never follows up or gives updates to his employees. At this point i asked the shop for my car back and a refund they said they’re going to get some legal documents to release my car let’s see how long that takes. I seriously do not recommend taking your vehicle here, I work in the industry and I know there is some thing going on with this shop and they way they do business. Pay attention to their reviews 90% are fake and the other 10 are upset customers."

"Amazing customer service and they respected the price they gave us when we call before. Vehicle worked great after service. Definitely going back. 100% recommended"

"I dropped off my vehicle on a Friday for an inspection, and a few hours later they sent me the list of items to repair for a total of $2,786.09 which I paid in full, and the vehicle was supposed to be ready the said Friday after -noon unfortunately, they were not ready and on the phone they told me that they were missing bolts, it took a whole week. I finally got my vehicle back on Friday of the following week. And surprise, the engine light was on on my return journey. I had to wait until the Tuesday after Christmas to go back and see them, and they told me that it happened because of them, and therefore that they would fix it for free. The next day, he calls me to collect the vehicle, I go to collect it and notice the same problem. So I went back on Thursday morning, and by the way I left a review on the quality of their service, they saw it and to take revenge, they said they would no longer repair it (what was damaged by them) for free but that I would have to pay (for an amount of $282.79) and then made me reimburse all the Uber trips for all the trips back and forth between my home and their garage (for an amount of $86.60 $), finally I had to pay to replace the Weld flex pipe (amount of $150). Which gives us a total of $2786.09 + $530 = $3,316.09. Either I withdraw my review or I pay. I preferred to pay."

"If you’re looking for the cheap route this is not the place to go, but if you want it fixed correctly with a 3-5 year warranty that covers what they fixed along with 24 hour roadside assistance for twice a year, then this is the place for you. I told them my situation on how I needed my truck back asap to move for another job and they expedited the process! Super helpful and understanding. Also military friendly."