CA Auto Parts

"Order a set of wheel liners for a F-150. Waited 2 weeks and no shipping notice. I called and they said they were out of stock. So they would refund my money? I said I’ll wait. But NO they insisted on issuing a refund. They could not explain why I wasn’t notified or why they kept my money knowing they never had the product! Buyer beware!!!!"

"scam site. They claim parts are factory, but when trying to transfer logo from old grill to their grill it was not even close, so after spending 299 for their grill had to buy a logo from snother site for 95.00 to fit it. and all it was the most expensive one. Stay away and see their reviews all over the place its 2 star or less."

"I ordered this product twice. The first time I ordered this it came broken. I returned the item and never received the refund until I badgered them into refunding me. I foolishly ordered the same product giving them the benefit of the doubt. I never revved the package, CA informed me it was my responsibility to file a claim with FedEx. FedEx informed me CA Auto Parts has to file the claim. Neither will take responsibility and there is nothing I can do. This is the worst customer service I have ever received. I will never recommend this company, I will never purchase from this company. Update: this company is still two years later the worst customer service I’ve ever had to deal with."

"I used to buy all of my engine rebuilding parts here because they sell Enginetech. However, on a certain occasion, they sold me a camshaft for a Chevy small block (350 ci) and the camshaft had 8 lobes that were completely round and weren't opening the valves. I had a reputable machine shop inspect and install the camshaft for me prior to this because it was also not going into the engine due to the fact that it was warped and they rectified it for me. Upon taking the camshaft back and requesting a warranty on the camshaft the kept giving me the runaround about why they couldn't warranty it for me despite only having bought it a week prior and never having even started the engine due to the fact that I couldn't even adjust the lifters. They kept saying that in their 40 years they've never seen anything like it. That they had to wait for enginetech to inspect it, that it was out of their hands (even though they actively stock this part as it is a high rotation item) and that surely I was the one who damaged the part, despite never having started the engine, having plenty of engine building experience and having a reputable machine shop inspect and install the part for me. Their parts are the cheapest in town, but if you have to warranty anything, they will make it impossible to do. It took me 3 months of arguing before they even gave me a new cam and I had to buy all of the gaskets, oil and coolant again because I had to tear apart the engine to replace this defective cam."

"Worst customer service ever. They sold a defective product, and even though I emailed BEFORE 1 month, they denied me because THEY TOOK A MONTH TO GET BACK TO ME, and by then, it was too late. I called 11 times only to be hung up on every single time. I emailed 8 times and never got a response. The only times anyone did ANYTHING was when I emailed directly from the website and only then did they 1. ask for more info, which I supplied immediately without a response, and 2 when I asked what was going on and I was informed I was past the return time. This "Company" should be discredited and NEVER allowed to sell anything again."