Snow Bear Heating and Air 5410 Bell Street, Amarillo, TX 79109

"They did a exceptional job In replacing my furnacing and made sure everything ran properly on my new system"

"I had problems with my air conditioner, so I called Snow Bear on Saturday. They sent over a technician, which diagnosed the problem as the AC's drain being clogged. They offered to unclog the line and install a new thermostat for a total of $600. We decided to do that, and after he was done, I went up to check the AC, and it was still leaking, which the technician had assured me that it wouldn't anymore. I called them back, but they didn't pick up. I called them again the next day, and they told us that "they didn't have the necessary parts when he came to fix the entirety of the problem, so they just fixed what they could." If we had known that they needed more parts, we would have waited, so the job could be fully completed, but instead they decided to rip us off and "fix" something that wasn't even an issue. After calling back again, they now want to install an entire new drain line. If this was the issue beforehand, why didn't they just offer to do this the first time, instead of making us spend $600 unnecessarily. They were not only very unprofessional, uncooperative, and unresponsive, but they were also dishonest with their customers. I won't ever be calling them again for their services."

"Daniel, responded to my emergency low Freon in my home A/C system with the best time I’ve ever had her in Central Florida specifically Orlando. Very professional and explained how things worked inside and out. Which can help me and the A/C system in the long run. I will recommend Snow Bear heating and air conditioning repair to all my friends. I honestly felt more like a family member with his help then just another customer."

"If Daniel keeps technicians like Aaron M. and Davian G. on his team, we will be lifelong customers! We bought an older home (1937) in Wolflin 1 1/2 years ago. The home is so large that it had 3 heating and cooling systems who have seen better days for sure. We have used Daniel's Heating & Air for 2 system replacements thus far and couldn't be more pleased! Aaron and Davian were involved in both installs and, quite honestly, they are perhaps the most respectful and pleasant young men we have ever encountered on service calls. Their work was exceptional as well. They kept us informed every step of the way throughout removal of the old systems and installation of the new ones. If there were any delays or hiccups, they communicated that as well as what the plan would be. I'm secretly hoping the last system dies soon as we will definitely have Daniel's Heating & Air do the work again. AND... I'm requesting Aaron and Davian by name to come back out. Great guys... you won't be disappointed!"