Taqueria Y Restaurante El Sol De Mexico 3501 Northeast 24th Avenue, Amarillo, TX 79107

"This place is a joke and I would rate them zero stars if it was an option The food left a LOT to be desired.The burrito I ordered was supposed to be covered in queso. When the plate came out it was covered in red sauce. They then informed me "we do not have queso" What the hell kind of a Mexican restaurant does not have queso? The burrito was so hard I could barely cut through it, and the meat was overcooked to the point of being crunchy. When I went to pay, they overcharged by about 20 dollars. The cashier asked if I wanted to tip on my card and I said no, that I would tip in cash (I am a server). She then sent the transaction through and when I questioned it, she rudely informed me that the tip was already included and since I used a card there was an extra 5 dollar charge. 14.99, 14.99, 12.99, 13.99 and 16.00 for 4 drinks.that is 72.96 plus tax of 6.02 so 78.98 total. Plus the five for using a card 83.98. Tell me why I got charged 99.94 please, I would love to know. I. was not really happy about the food but I try to support local business so I decided not to complain. I am going to dispute the charge with my bank though, and am just wondering how long a business that screws it's customers like that will be around, as I am sure I am not the only person this has been done to."

"I’ve tried to order twice from this restaurant and both times they’ve been “closed”. The hours listed are until 9. I get out of class at 8 and I want to order and pick up from the restaurant because it is on the way home. The first time I tried to order I heard laughing in the background after the young lady said they were closed. I thought maybe I was just upset so I didn’t think much of it. Today I tried to order AGAIN, she took a while to answer the phone and when I tried to order Caldo she once again said they were closed. The hours listed say until 9 pm. If you guys have different hours during different seasons please update that info or, if you guys only take to go orders after a certain time you guys should update that on your website as well. It’s frustrating. You guys have really good food just terrible customer service."

"We came to eat here and the menu has pictures and descriptions in English and in Spanish. Well I ordered the plate with a beef enchilada and a tamale both with queso with beans and rice. The number 51 I believe. That's what was pictured and what was described in English. I had a plate come out with 2 cheese enchiladas with red sauce and a taco. I told them that's not what I ordered and they pulled the menu out and showed me. I was right. But he description in Spanish does not match the picture or the English description. She told me the menus are all wrong. And also told me they don't have tamales. Well shouldn't you have told us that when you gave me the menu to order from? Or when I ordered? I ended up getting charged alot more for a plate I didn't order nor want. On top of that, the service was HORRIBLE! we waited about 10 minutes for a chip refill. Never got drink refills. We got told the server was really busy. There's only 3 tables in the whole restaurant with people at them and both others were already eating. How is she too busy? I have been a server for the better part of 25 years. She was not busy. She was lazy. I ate the food anyway and paid for it. Didn't ask for a discount or for the price that's listed on the menu, because we got charged a lot more than what's listed. His plate was 8$ mine was 12$. (According to menu) Drinks were probably 3$ each. That's standard everywhere just about. But our bill was 38$!!! THE MATH AINT MATHING!!!!! At this point I didn't even care I just wanted to leave so we just paid it. The food was good even though it's not what I ordered. The service was worse than Twin Peaks. There's only been 1 time in my life where I did not tip. This would of been the 2nd time but my boyfriend left a 5$ tip. I usually tip very well since I live off tips myself. Had the service been good, they would of gotten a 50% tip even with the menu mess up. I may give them another shot in the future, since the good was good. Hopefully when I do, I will have a decent server. My complaints are not on the restaurant or the food. But on the server alone. I wish I would of got her name so I could put it here."

"I have never been to this restaurant. We decided to try it today. It is a cute restaurant with plenty of tables and booths. They have at least 6 different flavors of Aqua Fresca and Horchata but no refills on those. They also have different sodas and sweet and unsweet tea. The chips come with two salsas, a red smokey flavor one and a green salsa, both were excellent. I could have drank the green salsa. We ordered the bistek with green sauce and the Pollo enchilada and taco plate. We did not get the Pollo we got Carne picadillo but it was still good. The plates came with beans and rice and mine had salad and guacamole with queso fresco on top. It was all delicious. The service was great too! We will be back."

"It seemed to be a very popular restaurant with the locals, and the servers took it all in stride moving as fast as they could. They had indoor and outdoor dining. The food was excellent. I had fried tilapia and my friend had beef tongue fajitas. As we were leaving, a band was setting up outside."