Dawg Paradise Inc

"Dawg paradise is a home away from home for our dogs. We have been taking dogs there for over 10 years and have never had an issue. The staff is amazing and provides exceptional care. We have had dogs with medical conditions and they made sure medication was given and anything that occurred while there was addressed immediately. I have no worries when I leave my dogs there and know that each and every staff member treats them like their own. We also get our dogs groomed there and Joanna is absolutely amazing! I would recommend them to anyone without hesitation! Thank you Dawg Paradise for always taking excellent care of my babies!"

"Dawg Paradise has been our only boarding and doggy daycare choice for our big dog, Yuna. They truly care about the way they treat our dog and we feel they take great pride in the services they provide. We have used them numerous times and their communication and attention to detail is above average. On one occasion we had a family emergency and they bent over backwards to find Yuna a spot for a week, (even moving her to different room) because they were at full capacity. We would never hesitate to recommend them to anyone who needs to board their dog."

"I would not suggest that you board your dog here, especially if you believe in service recovery. I boarded my two dogs with Dawg Paradise a couple of weeks ago. While in their care, another dog at the facility attacked one of my dogs. I was not informed of the attack until after my dogs were dropped back off to me a week later. The owner stated that she didn't want to ruin my vacation. While I can appreciate that, these are my babies, and I have a right to know and demand to know if any harm befalls them. After the attack, my dog was given a bath but never taken to the vet. The reasoning for this was that the attack happened at six in the evening, and the only vet open was the emergency clinic, which would have been too expensive. Instead, the owner gave my dog leftover medication from her dogs. Again, I am not heartless and can appreciate the effort put forth. However, upon seeing my vet after my dogs were returned to me, they stated unknown medications should never be given to dogs as one never knows if they might have an adverse reaction due to underlying conditions. They also stated that my dog should have been taken to a vet immediately since they were in the care of Dawg Paradise. Moving on, it was reported to my husband and me that the only wound sustained was at the base of my dog's neck, which was a small puncture approximately 1/8" - 1/4" in size and a cut similar to a paper cut on his ear. When I came home to see my dogs after they were delivered back to me, I felt several large lumps on my dog's neck. I was told that the Dawg Paradise groomer stated these were wounds from my dog scratching himself. The vet firmly denied this and stated they were definitely bite wounds. When I showed pictures to the owner, she said, "Oh, we didn't see those." My question is, "How could you miss them?" Another issue was that they allowed me to pay over the phone in full and did not tell me about the incident. When I asked about this, the owner stated that the employee who took my payment did not know about the incident. "How?" Dawg Paradise is not very large, and you were treating wounds for a week. If that is the case, there is horrible communication there. In light of all of this, I asked for my injured dog's stay to be refunded, which the owner refused to do. She stated that if I decided to take my dog to the vet, she would apply the amount of the vet bill to a future stay. Why on earth would I want to take my dogs back there? I did take my dog to the vet, who, given the circumstances did not charge me. I brought this to the owner's attention, and she still refuses to compensate me in any way, stating, ..."I understand that it was an unfortunate occurrence, but we did take care of Jake, and you didn't have to spend any additional money on vet bills." The owner has stated she is open to discussing things further if I meet her in person. However, at this point, if I have to jump through hoops, I don't see the point. I do not believe that I am an unreasonable person and don't believe I am asking for anything unreasonable. Think if it was your dog. Also, this is not the first time something like this has happened at Dawg Paradise. My husband's ex-wife boarded her dog there, and a larger dog got into the area where it was, attacked it, and killed it. I thought this was a horrific accident, but now I can only assume the staff is negligent or they need to upgrade the latches on their fences. This is not meant to be a hateful review but rather a cautionary tale. Understand the possibility of what you could be getting into if you board your dogs at Dawg Paradise. *Note that the pictures shown were taken a week after the incident*"

"This place is absolutely wonderful. The girls are all amazing and my dog literally sprints out of the car when she sees where we are. We do daycare three days out of the week. Two days we do comprehensive daycare, which is where the spend time doing things like scent or agility training. The other day she runs around like the nut job she is. Recently they did back to school photos for all the dogs and it was the cutest surprise ever. If you want someplace that will go above and beyond to care for your dog, you will not be disappointed. They also offer other services like dog drop off and pickup, grooming, swimming, and boarding. The boarding is also amazing because they have private rooms for the dogs and cameras so you can always keep an eye on your puppy! Special shout out to my dogs second mom Jorie, who always makes sure she is taken care of. Krystal, the woman who runs their programs, does an amazing job with organizing activities and classes for the dogs. I wish I knew the others names because I haven’t met one person there that my dog hasn’t immediately attached to! The owners are also pretty awesome and it’s cool to be able to support a woman owned business!"

"Highly recommend. I’ve had my dog for 10years now and this was the first time he has ever been boarded. I had lots of anxiety about leaving him. He had his own room and there was a camera where I could check in on him at anytime. The staff was wonderful with him and with me."