Tiffany & Co. 730 Michigan Avenue, Chicago, IL 60611

"Always a good option for a present. Service good and always up to help you on finding the perfect gift. The staff have tons of patience."

"The fabulous sales people here helped us make some great purchases for a special occasion. They even helped us save a fair bit of money by advising us correctly, even when it meant that we struck one item off our purchase list. We'll most certainly be back at this store for our next jewelry purchase."

"Molly and the team members I encountered were wonderful. Super accommodating? Knowledgeable and courteous. We purchased a necklace for our daughter 22nd and it was a great experience!"

"Highly disappointed in the service that I have received from this location and Tiffany’s overall. I brought in 4 pieces on August 10th for them to be serviced I was told that it would be three weeks. The day before my jewelry was suppose to be back I reached out to customer service because I hadn’t heard anything. The response was it would be shipped out by September 4th. After I pushed back all of a sudden it was ready for pick up. I went to the Michigan ave location September 2nd to pick up my jewelry and when the associate unpacked my jewelry I noticed that two of my charms were severely damaged. When I inquired on what happened the associate tried to make it seem like I gave them my jewelry damaged already. The associate then asked me to produce a pic of my jewelry to prove that they weren’t damaged.I was highly offended because I have been a customer for over 10 years and I don’t have the need to lie. I expressed multiple times how these particular charms have sentimental value as I sat there with tears in my eyes. I kept asking what could be done and the associate said she could send them back and see if they could get fixed. I pushed back again and she went to the back to verify if the charms could be fixed and she said yes. I then asked for a manager because I felt as though the situation was not being taken seriously. A manager by the name of Tiffany came out and she wasn’t sympathetic she didn’t even ask what happened she just regurgitated what the associate said. Tiffany told me that they would get me my charms back within a week which was 09/9. I reached out to customer service same day and I still haven’t heard anything back. I am extremely disappointed with the service and how I have been treated through this whole process. I expect someone to reach out to me immediately. I have spent way toooo much money with you guys over the years to be treated this way."

"Elegant atmosphere. I was very impressed with their collection and the artists they partner with. Second floor is a more quiet gallery. I really would like to get the baby plate and baby cup for my future child. I will probably pick that up from the store either in person or online. The lady who helped my future mother in law was super friendly and professional. We went two days in a row because we loved the store so much."