CVS

"There’s some women here, maybe a pharmacist. One of the rudest women I have met. I called this pharmacy 2 weeks ago asking if they have a generic version of my medication in stock because there is a shortage everywhere so I have to call around. They said yes as well as many other nearby CVS pharmacies confirmed that this pharmacy does have generic in stock. 2 weeks goes by and I can’t get pre auth so I decide to just pay out of pocket. Obviously at this point I don’t care how much or what brand or generic version I get. This lady proceeds to argue with me about them not having generic and I need a discount code for the brand. I said okay I looked and found one even though I didn’t care to even have a discount at this point. She then continued to argue with me about not having a generic. I said I don’t care what you have or don’t have I will pay out of pocket for whatever version I can get. She talked to me like a was a child. Acting as if she was somehow better than me for whatever reason. I will never understand why some individuals think that they are superior to others. Literally the most unnecessary argument. She also kept saying she basically didn’t want to deal with it because she felt unwell and her throat hurt. I hope she learns to treat others with more respect. She has ZERO customer service skills. Crazy to think someone that lacks this important skill is a pharmacist who deals with customers on a daily basis."

"The worst pharmacy on the universe, always short staff, always long long waits for prescription, some prescriptions are not ready when on the website it said ready to be picked up, the one lady pharmacist short black lady I think she is of African race is so sweet always professional and patient . I switched all of my prescriptions to the CVS located inside target on East Washington St, and they are the greatest. My prescriptions are always ready same day or next day!."

"DO NOT! Get your prescriptions here if they are important and you depend upon them. They take anywhere from 24-72 hours for every script. That's with you showing up multiple times and being lied to. Getting told it will be ready in 2 hours for over 48hour straight then being told we are about to close. You can come back tomorrow and we will have it ready. You told me that all day yesterday, all day today and you didn't have it even started yet. So don't use this pharmacy unless you want to be lied to and wait in line for an hour to be lied to again it will be ready in 2 hours. Line usually half way across store or more. Don't even think about calling. You'll be on hold hours and I do literally mean hours. Doctors can't get through as this is a all day every day issue. Just got out of surgery or dentist and need meds taken immediately? Try waiting 2-4 days for antibiotics and pain relief. It's sad because people are learning to be rude and cause a scene to get more prompt service since they are so bad here. Your probably better off with any other pharmacy in the city. Do yourself and your family a favor and get your scripts elsewhere."

"Nothing. When I went into the CVS, the store manager was so helpful and courteous to assist me in finding the correct product. After that Deidra took over and completed my transaction due to Manger helping her out while she was previously completed task that was at hand. Very clean and customer service was an A+"